Don't Bring Facts to a Feelings Fight: The Science of Persuasion and Trust in Sales
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Danny Bobrow has spent 36 years in marketing and communications. He discovered a hard truth about sales effectiveness: getting the phone to ring is only half the battle. What happens after it rings—how calls are handled, how trust is built, how resistance is navigated—determines everything.
That discovery led him to create the Persuasion Blueprint, a framework built on brain science, first impression research, and hard-won lessons from mountaineering expeditions and adventure racing. His core insight: before you can persuade others, you have to persuade yourself.
What we cover:
- The three C's of persuasion: Caring, Connection, Collaboration—and why sequence matters
- Mehrabian's research: why words account for only 7% of effective communication
- The brain science of resistance: amygdala, limbic system, and why facts trigger fight-or-flight
- The health club saleswoman who outsold everyone by letting prospects stay in control
- "If you want to go fast, go alone. If you want to go far, go together."
- Why the best salespeople are "patiently persistent and respectfully resilient"
- The Sherpa model for coaching: running the race at your client's pace
- How political polarization and fragmentation make persuasion skills more critical than ever
Key insight: "People don't care how much you know until they know how much you care. And if you feel pressure, so will they."
Connect with Danny:
- Website: DannyBobrow.com
- Complimentary Persuasion Scorecard available
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