From hacking mainframes to building Haven (mental health) and now Indy, an AI co-pilot helping families navigate paediatric and developmental care, Jeff Quach shares a builder’s journey grounded in anthropology, trust, and real-world impact. We unpack when AI should support human care (not replace it), why guardrails matter, how to find the right co-founder, and the gritty reality of bootstrapping (“the desert walk”), plus practical tools and workflows you can use today.

Time stamps
00:00 – Intro: Jeff Quach, Indy & what this episode covers
05:53 – From Haven to Indy: why the pivot in mental health tech
06:00 – Anthropology in product: culture, reciprocity & trust
08:11 – Designing for trust: small choices that compound
10:17 – Where AI supports, not replaces, human care
12:09 – Problem space: parents, families & complex journeys
14:14 – Haven lessons: support across age stages and scope
17:27 – Early builder stories & shipping fast
21:15 – Founder persistence and the “desert walk”
24:04 – ICP clarity: serving parents first
26:17 – Finding the right co-founder (Antler signals & fit)
31:33 – Parent outcomes: progress they can see
35:00 – Mental health models: what AI can/can’t solve
37:02 – Inside Indy: product shape & value moments
41:40 – Workflow stack: Notion (AI), ops, cadence
44:53 – Safety & guardrails: avoiding overreach
49:30 – Tools recap: Claude, Notion AI, practical tips
51:30 – Closing: key takeaways & what’s next

What you’ll learn
- Applying anthropology to product: cultural relativism, reciprocity & trust → better UX and retention
- The limits of “self-solving” mental health; designing tech that restores human-to-human connection
- Why Jeff wound down Haven and built Indy with safety guardrails and a parent-first journey
- Co-founder fit via Antler: complementary skills, oxygen for the journey, signals that you’re on the right path
- Hyper-personalisation that isn’t creepy: small preference shifts that build long-term trust
- Tools & stack: Notion + Notion AI, Claude (Code), rapid prototyping, lightweight agents
- Career & founder advice: go wide, ship often, persist, and avoid “big-name” co-founder traps

About Jeff
Product and AI leader with roots in financial services and SafetyCulture, a background in social anthropology, and founder/operator across Haven (mental health) and Indy (AI for parents). Jeff’s lens: build value where people feel it daily—then earn trust with clear trade-offs and smart guardrails.

Who this episode is for
Founders and PMs shipping AI into health, family & education contexts
UX/CX leaders chasing evidence-backed trust and adoption
Builders validating AI products without losing the human

Episode links:
Check out the Indi App: https://projectindi.com/
Check out Jeff Quach: https://www.linkedin.com/in/jeffreyquach/

Support the show

Other Links
🎙️our podcast links here: https://digitalnexuspodcast.com/
👤Chris on LinkedIn - https://www.linkedin.com/in/pcsinclair/
👤Mark on LinkedIn - https://www.linkedin.com/in/markmonfort/
👤 Mark on Twitter - https://twitter.com/captdefi

SHOWNOTE LINKS
🔗 SIKE - https://sike.ai/
🌐Digital Village - https://digitalvillage.network/
🌐NotCentralised - https://www.notcentralised.com/

YouTube Channel: https://www.youtube.com/@DigitalNexusPodcast
X (twitter): @DigitalNexus

Can AI help understand our emotional state? Nicole Gibson, founder of Love Out Loud and co-founder of inTruth, shares how a recovery journey became a product mission, and how she’s using AI in mental health to scale evidence-based impact, leadership, and a love-led culture.

Watch for:
From anorexia recovery to national advocate → AI product leader
The origin of Love Out Loud and community design that changes behaviour
inTruth: AI ethics, data consent, and measurable outcomes in mental health
Product mindset for founders: ICP clarity, tight feedback loops, and validation before code
Language, rituals, and narratives that convert without sensationalising trauma
Practical advice for young leaders on purpose, pressure, and burnout

🎙 Guest: Nicole Gibson — founder, author, former National Mental Health Commissioner; Love Out Loud, inTruth

👥 Hosts: Chris & Mark — Digital Nexus Podcast (Australia)

👉 Subscribe for founder stories from Australia’s AI ecosystem
👉 Share this with someone building in health, education, or social impact

Chapters

00:00 From Rogue & Rouge to Love Out Loud, Nicole’s Mission
05:30 Overcoming Anorexia: Nicole’s Turning Point
10:59 Building Love Out Loud: From Grassroots to Movement
16:28 Healing Mental Health: Shame, Support, Recovery
21:56 Inside Eating Disorder Recovery: What Actually Helps
27:27 Trauma, Belonging & Community Healing
32:57 The Philosophy of Love Out Loud (Connection over Fear)
38:26 inTruth by Nicole Gibson, Building a Trust Layer
43:55 Compassion in Practice: Everyday Mental Health Tools
49:25 inTruth in Action: Authenticity, Privacy & Safety
54:55 Advice to Young Women: Finding Your Voice
1:00:24 Founder Journey: Building Movements, Not Just Startups

Links & Mentions

Nicole Gibson — Love Out Loud / inTruth https://intruth.io/

Digital Nexus Podcast — Chris & Mark (Australia) https://www.digitalnexuspodcast.com/

Tools & topics: AI for mental health, ethical AI, customer validation, product mindset

Why this matters
If you’re a founder, designer, clinician, or policy maker, this episode is a practical blueprint for building ethical AI in mental health with real-world outcomes — from research and validation to community design and leadership.

Hashtags

#AI #MentalHealth #NicoleGibson #inTruth #LoveOutLoud #ProductMindset #EthicalAI #AustralianStartups #DigitalNexusPodcast

Support the show

Other Links
🎙️our podcast links here: https://digitalnexuspodcast.com/
👤Chris on LinkedIn - https://www.linkedin.com/in/pcsinclair/
👤Mark on LinkedIn - https://www.linkedin.com/in/markmonfort/
👤 Mark on Twitter - https://twitter.com/captdefi

SHOWNOTE LINKS
🔗 SIKE - https://sike.ai/
🌐Digital Village - https://digitalvillage.network/
🌐NotCentralised - https://www.notcentralised.com/

YouTube Channel: https://www.youtube.com/@DigitalNexusPodcast
X (twitter): @DigitalNexus

Want clearer, more consistent AI outputs? In this episode, we break down three prompting skills that help founders, PMs, and UX leads go from idea → clickable MVP fast—using ChatGPT and Claude. Guest Bastian Epskamp shares his 3-phase system (prepare → implement → learn), how to ship prototypes stupid fast with V0/vibe-coding, and a case study on building Auction Buddy (AI for buyer-side property decisions).

What you’ll learn

The 3 skills: framing, constraint design, and iterative prompting (ChatGPT & Claude).
Prompt templates that work: turn vague asks into structured tasks for reliable outputs.
Speed to MVP: V0/vibe-coding, docs-as-leverage, tight feedback loops.
Real product examples: how “Auction Buddy” scores inspections, plans bids, and does live auction maths.
Team craft: pair human creativity with AI to reduce cycles and increase signal.

Who this helps: Founders, product managers, and UX leads shipping LLM apps, agentic workflows, internal knowledge assistants, and customer-facing AI features.

Timestamps:
00:00 Intro — Meet Bastian (BE Innovations) & the “product lens”
03:25 Why AI is a product superpower
05:40 Early builds: Dreamweaver sites, custom PCs, first “maker” wins
08:45 Research & prompting in practice (talk to AI like a teammate)
16:05 Teams, mistakes, and building with intent
19:30 Exit story → starting a strategy/innovation lab
21:00 Monetisation & prioritisation: pick the sharpest pain points
24:30 AI = remove repetition, keep judgment (why experience still matters)
29:10 Aussie ecosystem: capital cycles, resilience, and pivots
31:00 Upskilling across functions (seeing the whole system)
35:30 Prompt frameworks that work (structure, constraints, examples)
38:20 Rapid loop: Prepare → Execute → Learn
39:10 Property tools: “Auction Buddy” & decision support for buyers

👍 If this helped, like, subscribe, and share with a builder who needs faster MVPs.

#ChatGPT #Claude #PromptEngineering #AIProduct #MVP #LLM #Prototyping #VibeCoding #Startups #UX

Support the show

Other Links
🎙️our podcast links here: https://digitalnexuspodcast.com/
👤Chris on LinkedIn - https://www.linkedin.com/in/pcsinclair/
👤Mark on LinkedIn - https://www.linkedin.com/in/markmonfort/
👤 Mark on Twitter - https://twitter.com/captdefi

SHOWNOTE LINKS
🔗 SIKE - https://sike.ai/
🌐Digital Village - https://digitalvillage.network/
🌐NotCentralised - https://www.notcentralised.com/

YouTube Channel: https://www.youtube.com/@DigitalNexusPodcast
X (twitter): @DigitalNexus