Designing the Employee Journey and Where to Start
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Welcome to Work Therapy with N'goodcompany! This week, Brooke sits down with Helen McKeon, Director of People & Culture at Rally Pickleball, to delve into the significance of valuing employees and creating meaningful workplace experiences. Helen emphasizes the importance of seeing people as assets and providing opportunities for growth and contribution. Drawing from her positive experience at lululemon and Rivian, Helen aspires to replicate a supportive and creative work environment for everyone.
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EPISODE HIGHLIGHTS:
00:00 Welcome to Work Therapy with N'goodcompany!
06:13 Checking in.
10:04 Discussing creating employee journey roadmap for company.
12:29 Balancing fast action with strategic thinking is important.
15:04 Fast-changing information, staff training, and events.
19:57 High-impact onboarding process emphasizes company culture.
21:07 Fostering fun, connection, clarity, and consistency in onboarding.
26:08 Labor as expense, people as assets, opportunities.
30:23 Participants discuss music preferences during meeting check-in.
31:04 Thanks for listening!