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Designing Healthcare that Cares Podcast

Designing Healthcare that Cares Podcast

著者: Doctor Podcast Network Dr. Laura Suttin
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Designing Healthcare that Cares is a podcast for leaders who believe healthcare can, and must, be built differently. Hosted by physician, executive coach, speaker, author, and consultant Dr. Laura Suttin, each episode explores how to transform burnout-driven systems into thriving cultures where both people and performance flourish.Through thoughtful conversations with healthcare executives, frontline leaders, and changemakers, along with solo episodes where Dr. Suttin shares practical tools, reflections, and evidence-based strategies, you’ll gain insights that tackle root causes instead of symptoms. You’ll hear stories and insights that show what’s possible when we reimagine healthcare with purpose, connection, empowerment, and joy.If you’re ready to create environments where clinicians feel safe and supported, patients receive better care, and organizations achieve sustainable success, you’re in the right place.Disclaimer -While I am a physician, the information presented in this podcast is for educational purposes only and should not be considered medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Please consult with your own healthcare provider before making any significant changes to your lifestyle or routine. By listening to this podcast, you are not creating a physician/patient relationship.© 2025 Designing Healthcare that Cares Podcast マネジメント マネジメント・リーダーシップ 社会科学 科学 経済学 衛生・健康的な生活 身体的病い・疾患
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  • From Burnout to Better Leadership: Practical Tools with Ellen Whitlock Baker | Ep51
    2025/12/15
    Burnout rarely shows up all at once. It creeps in quietly — disguised as overwhelm, responsibility, and “this is just how work is.”Ellen Whitlock Baker knows this firsthand. After nearly 20 years in higher education leadership, she hit a breaking point that forced her to confront something deeper than stress: misalignment between her values, her identity, and the systems she was operating inside.In this conversation, Ellen and Dr. Laura Suttin explore why burnout isn’t an individual failure, but a predictable outcome of workplaces that rely on overwork, blurred boundaries, and mission-driven guilt. They unpack how identity gets tangled up with professional roles, why younger generations are refusing the old contracts of work, and what leaders can actually do — practically — to rebuild trust and engagement.This episode moves beyond buzzwords into the real work of designing systems that care for the people inside them.What This Episode CoversThe difference between overwhelm and true burnoutWhy mission-driven work is especially vulnerable to moral injuryHow identity gets wrapped up in professional titlesWhy “we pay you well” isn’t enough to retain peopleWhy engagement surveys fail when nothing changes afterwardHow leaders can rebuild trust without sweeping organizational powerWhy slowing down is the hardest — and most necessary — leadership skillAbout the GuestEllen Whitlock BakerEllen Whitlock Baker is the Founder and CEO of EWB Coaching, where she helps professionals prioritize themselves in systems that often demand self-sacrifice. With over 20 years of experience in higher education leadership and certification through the International Coaching Federation, Ellen specializes in burnout prevention, leadership development, and workplace culture.She is also the host of the Hard At Work Podcast, where she says the quiet part out loud about what isn’t working in today’s workplaces — and what needs to change.Connect with Ellen:🌐 Website: https://ewbcoaching.com🎙 Podcast: https://hardatworkpodcast.com 💼 LinkedIn: https://www.linkedin.com/in/ellenwhitlockbaker 📸 Instagram: https://www.instagram.com/ellenwbcoaching/✍️ Forbes Coaches Council: https://www.forbes.com/sites/forbescoachescouncil/About the GuestPhysician, author, entrepreneur, and founder of Bright Futures EDG (Empower • Develop • Grow). She writes a children's financial literacy book series featuring “Mimi,” teaching kids foundational concepts like saving, investing, earning, giving, and starting a business. She also hosts the Prosperous Kids Summit and advocates nationally for building generational wealth through education.📸 IG: @brightfuturesedg🌐 brightfuturesedg.com📧 info@brightfuturesedg.comAbout the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/📸 Facebook: https://www.facebook.com/drlaurasuttin📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.
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    32 分
  • Teaching Kids About Money with Dr. Michelle Cho Dorado | Ep50
    2025/12/01

    Most of us didn’t learn about money until adulthood — often by accident or after making mistakes we wish someone had warned us about. Dr. Michelle Cho Dorado was no different. In fact, she was nearly a decade into attending hood before realizing she had no real financial education and wasn’t alone in that experience.

    This realization set off an identity-shifting journey:
    ➡️ from “just a doctor” to real estate investor
    ➡️ from real estate investor to children’s book author
    ➡️ from clinician to someone shaping the next generation's relationship with money

    Michelle shares how learning to invest expanded her identity beyond medicine and helped her rewrite limiting beliefs — especially the common physician narrative: “Money is hard, and I’m not good at it.”

    As she began teaching her own children, she noticed how naturally they absorbed financial vocabulary simply through exposure. Seeing her four-year-old put coins into the “invest” slot of their family money box and say “grow” revealed the power of early imprinting.

    In this episode, Dr. Dorado and Dr. Laura unpack:

    • why so many physicians feel boxed into a single identity
    • how expanding your identity empowers your kids
    • why transparency about money matters more than perfection
    • how to avoid raising entitled children in a high-income world
    • why generational wealth fails by the 2nd and 3rd generation
    • how financial literacy builds confidence, resilience, and leadership — not just smarter spenders

    Michelle emphasizes one truth parents often forget:

    You don’t have to know everything. You just have to be willing to learn out loud with your kids.

    Your failures and mistakes teach them resilience more than perfection ever could.

    About the Guest

    Physician, author, entrepreneur, and founder of Bright Futures EDG (Empower • Develop • Grow). She writes a children's financial literacy book series featuring “Mimi,” teaching kids foundational concepts like saving, investing, earning, giving, and starting a business. She also hosts the Prosperous Kids Summit and advocates nationally for building generational wealth through education.

    📸 IG: @brightfuturesedg

    🌐 brightfuturesedg.com

    📧 info@brightfuturesedg.com

    About the Show

    Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.

    About the Host

    Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.

    Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.

    When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.

    🌐 Website: drlaurasuttin.com
    🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/
    📸 Facebook: https://www.facebook.com/purposefulMD

    The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

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    27 分
  • Leadership in Practice – Dr. Jeff Gaines’ Path to Culture Change | Ep49
    2025/11/17

    Burnout is often discussed like a clinical condition — something to solve, measure, or “fix.”

    But what if burnout is actually a signal? A message inviting us to pause, reset, and redesign the way we lead and care?

    In this deeply honest episode of Designing Healthcare That Cares, Dr. Laura Suttin and Dr. Jeff Gaines explore what it really takes to build a healthcare culture where clinicians feel valued, grounded, and supported — not just productive.

    Drawing from 20+ years in Emergency Medicine and years serving as Chief Medical Officer and VP of Medical Affairs, Dr. Gaines shares the lessons he learned the hard way:

    • Why clinicians feel guilty for needing rest (and how to let that go)
    • How micro-rituals — like a purposeful handwashing reset — can pull your nervous system out of overdrive
    • Why managing energy is more important than managing time
    • How leaders unintentionally set harmful expectations (“If I email at midnight, my team thinks they should, too”)
    • Why “stay interviews” prevent the million-dollar cost of losing a physician
    • And why culture shifts don’t require huge budgets — just honesty, intention, and humanity

    This episode blends neuroscience, leadership wisdom, humor, and the real emotional truth of being a clinician. It’s not about grinding harder. It’s about reclaiming the parts of healthcare — and ourselves — that we’ve quietly lost along the way.

    Top 3 Takeaways
    1. Micro-moments matter.
      Reset rituals help clinicians arrive fully present, improve efficiency, and protect wellbeing.
    2. Culture is shaped by what leaders model.
      Emailing at midnight? Skipping meals? Your team reads it as the standard.
    3. Retention is leadership work.
      Stay interviews, recognition, and investment in autonomy and growth dramatically reduce turnover and strengthen engagement.
    About the Guest

    Dr. Jeff Gaines is a Board-Certified Emergency Physician, physician executive, educator, and former Chief Medical Officer & VP of Medical Affairs at Newport Hospital. With 20+ years of clinical practice and a Master of Health Care Management from Harvard, Dr. Gaines is passionate about workforce wellbeing, organizational culture, and redefining leadership in medicine.

    He serves as faculty at Brown University and advises healthcare leaders on strategy, culture, and clinician engagement.

    🔗 LinkedIn: www.linkedin.com/in/jeffrey-t-gaines

    About the Show

    Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.

    About the Host

    Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.

    Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.

    When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.

    🌐 Website: drlaurasuttin.com
    🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/
    📸 Facebook: https://www.facebook.com/purposefulMD

    The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

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    36 分
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