Democratizing Innovation: New Quality Tools for Every Worker with Mark Alarik
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How do you make quality and continuous improvement part of everyone's job, not just the quality department's?
In this episode, we sit down with Mark Alarik, a continuous improvement project strategist and ASQ-certified LSSGB (Lean Six Sigma Green Belt) with over 20 years of experience driving transformation across manufacturing, tech, healthcare, and more. Mark breaks down how to make quality everyone's job, not just a single department's. We dive into the power of systems thinking, "driving out fear" to create psychological safety, and why frontline worker insights are critical for innovation. Mark also shares a practical vision for replacing static SOPs with a dynamic "Quality Operating Procedures" (QOP) platform to embed continuous improvement directly into the daily workflow.
Join us for a masterclass (change to an insightful conversation) on turning continuous improvement from a siloed function into an everyday reality for every single worker.