Examining the mental health and well-being of bus drivers and other public transport workers, highlighting the significant stressors inherent in their profession. Studies discuss factors like long hours, unpredictable shifts, exposure to violence and aggression from passengers, and inadequate support from management as contributors to high rates of anxiety, depression, and fatigue. Several articles emphasize the importance of employer support, union initiatives, and individual coping mechanisms like relaxation techniques and peer support programs in mitigating these negative impacts. The research further indicates that these challenges were exacerbated during the COVID-19 pandemic, leading to increased fear and economic strain for many transport workers.

Amalgamated Transit Union (ATU) Local 313's active engagement with MetroLink management on several critical issues affecting bus operators. The union is demanding bargaining over the discontinuation of the Connect Shuttle, arguing it significantly alters working conditions and extends unpaid workdays. Additionally, ATU Local 313 is grievance-filing due to a supervisor's failure to respond to an operator's call for assistance during an unruly school tripper incident, highlighting concerns about safety and support. Furthermore, the union is requesting extensive information regarding MetroLink's implementation of an AI-based monitoring system, citing its relevance to employees' terms of employment. Finally, ATU Local 313 is also seeking resolution and information about an operator, Monica, who was improperly skipped for a Sunday work assignment, demonstrating their commitment to addressing individual member grievances.

Discussing the alarming increase in violence against public transit workers across the United States, a trend exacerbated by the COVID-19 pandemic and persisting despite a general decline in other violent crimes. Several articles highlight that assaults have significantly risen over the past 15 years, leading to widespread fear, emotional distress, and staffing shortages within transit agencies. We explore various contributing factors, including income inequality, societal tensions, and a lack of adequate protections for frontline staff. Proposed solutions range from technological advancements like surveillance and driver barriers to de-escalation training and mental health support, such as relaxation classes, for workers. The sources emphasize the urgent need for federal action and improved safety standards to protect transit employees and maintain the functionality of public transportation systems.