『Decoding Series』のカバーアート

Decoding Series

Decoding Series

著者: Twilio APJ
無料で聴く

概要

Decoding is the process of converting encoded data back into its original format. In the same spirit, the "Decoding" series unravels the complexities of signals and information from around the world, transforming them into clear and actionable insights for our audience.


Each episode navigates the topic of Trust & AI through a people, process, and technology, empowering audiences with a holistic understanding that can be practically applied.


This series is hosted by Nicholas Kontopoulos, VP of Marketing for Asia Pacific and Japan (APJ) at Twilio.

© 2026 Decoding Series
マーケティング マーケティング・セールス 経済学
エピソード
  • AI-Powered CX Transformation
    2026/03/02

    The role of AI in customer experience has ushered in an era of unprecedented transformation. It enables highly personalised customer interactions, anticipates customer needs and behaviours, and allows for real-time customer support, among many other capabilities.

    Join CX thought leaders Simon Kriss, Chief AI Officer at simonkriss.ai and Sam Richardson, Executive Engagements Programs Director at Twilio, as they spotlight actionable insights and strategies to elevate your CX initiatives.

    続きを読む 一部表示
    1 時間 38 分
  • Harnessing AI for Enhanced Cybersecurity and Fraud Detection
    2026/02/26

    The interconnectedness of our world, while bringing untold conveniences and global opportunities, also opens the door to highly sophisticated cyber threats that can strike at the heart of our personal and professional lives.
    Uncover the current cybersecurity landscape and explore AI-driven fraud prevention strategies with Rachel Wilson, Managing Director at Morgan Stanley.

    続きを読む 一部表示
    58 分
  • Staying Ahead of the AI Retail Boom
    2026/02/25

    The retail industry has undergone a radical transformation in recent years, with brands trying to keep up with rapid changes across supply chain, the economy, and consumer behaviour. And it is currently at yet another inflection point, with AI at the heart of this revolution.

    Delve into the intersection of AI and retail in this dynamic fireside chat. Sharon Gai, AI Expert, Author and former executive at Alibaba will discuss the importance of integrating AI technologies into retail strategies.

    続きを読む 一部表示
    56 分
まだレビューはありません