In this episode, Dr. Killeen reflects on his conversation with Dr. Jason Tanoory on The Dental Lighthouse podcast and the importance of being a steady light in challenging times. They dive into the themes of Dr. Killeen’s new book, The Shift, and explore why leadership is never a destination—it’s a continuous journey of learning, growing, and building character. From servant leadership to tough conversations with your team, Dr. Killeen shares why developing strong leadership habits is essential for both personal and practice growth.

To learn more about Dr. Killeen and his new book, The Shift, or to connect with him, check out www.AddisonKilleen.com.

In today’s episode, Dr. Killeen reminds us that while clinical excellence is essential, patients rarely notice the technical details of dentistry. What they do notice is how your office feels—the friendliness of the team, the clarity of billing, the comfort of the environment, and the way they’re treated as people. Dr. Killeen shares how focusing on these “non-dental” details creates the kind of experience that patients remember and talk about.

To learn more about Dr. Killeen & his new book The Shift, his upcoming 2-day workshop in Lincoln, NE, or to connect with him, check out www.AddisonKilleen.com.

In this episode, Dr. Killeen shares a powerful story from a conversation with an airline executive who lives out servant leadership—even while serving high-end clients. From removing roadblocks to delivering water in a hot hangar, he proves that leadership isn’t about titles—it’s about influence and support. Dr. Killeen unpacks how this applies to dentistry and challenges you to think about the ways you can make your team’s life easier so they can deliver their best.

To learn more about Dr. Killeen and his new book, The Shift, or to connect with him, check out www.AddisonKilleen.com.

In this episode, Dr. Killeen breaks down what truly builds lasting culture inside your practice—and it’s not free lunch or Friday pizza. He shares practical ways to reinforce your mission, celebrate your top performers, and create an “evidence loop” that keeps your core values front and center. If you want a team that’s aligned, motivated, and proud to be part of something special, this one’s for you.

To learn more about Dr. Killeen & his upcoming 2-day workshop: Systems, Success, and Balance, or to connect with him, check out www.AddisonKilleen.com.

In today’s episode, Dr. Killeen shares the goals he set back on January 1st—like boosting profitability, adding a 5th doctor, and hitting some big WIG milestones—and how his team is tracking against them. More importantly, he asks the question every practice owner should pause to consider: are you still chasing the right goals, and are you doing everything needed to stay on track?

In today's episode, Dr. Killeen breaks down one of the most common practice owner questions: How do I get my associate to the production level I was hoping for? The answer isn’t guesswork—it’s math. From patient flow and reappointment rates to case acceptance and collections, every piece of the puzzle adds up. Tune in to hear how looking at associate production as a simple math problem can give you clarity, confidence, and a clear path to growth.

In this episode, Dr. Killeen tackles one of the most common questions he gets: What’s the best thing in marketing? Instead of dropping big money on TV ads or flashy campaigns, he shares why the real magic comes from small, thoughtful gestures that make patients feel seen and valued. From sending flowers or cards to attending life events, these personal touches create loyal fans who spread the word about your practice far better than any billboard ever could.

In this episode, Dr. Killeen unpacks the two big leadership chasms every dentist faces. The first is moving from clinician to owner—a transition that feels exciting and rewarding. The second is the tougher leap: from owner to executive. Reviewing P&Ls, evaluating marketing ROI, and managing HR may not feel glamorous, but it’s the work that makes the biggest long-term impact on your practice. Addison shares what it takes to step into that executive role and how DSN tools can help you bridge both chasms on your leadership journey.

To learn more about Dr. Killeen or DSN, check out www.AddisonKilleen.com and www.dentalsuccessnetwork.com