エピソード

  • 908. Start With Your Why
    2026/08/10

    Why does your practice exist beyond providing dental care? In this episode, Dr. Killeen explores Simon Sinek's idea of starting with your "why" and explains how a clear purpose can shape every patient interaction, every team decision, and the culture of your practice. Using Capital Dental's mission to make dentistry different as an example, he shares how small actions, like greeting patients with a genuine smile and bringing positive energy to every phone call, reinforce your purpose. When your team understands the "why" behind what they do, creating exceptional patient experiences becomes a natural part of everyday practice.

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    5 分
  • 907. Become the Person First
    2026/08/07

    What if achieving your goals wasn't about doing more, but about becoming someone different? Today, Dr. Killeen explores the powerful connection between identity and habits, explaining why lasting change starts with how you see yourself, not with another checklist or to-do list. From leading a successful practice to improving your health or becoming a more intentional parent, he shares how adopting the right identity makes consistent habits feel natural instead of forced. When you focus on becoming the person you want to be, the actions that support your goals become part of who you are.

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    6 分
  • 906. Give Yourself Something to Chase
    2026/08/06

    What keeps you moving when motivation fades? In this episode, Dr. Killeen shares why signing up for a challenging 150-mile gravel race is less about cycling and more about creating a goal that demands preparation. Sometimes the best way to build better habits is to put something meaningful on the calendar that pushes you outside your comfort zone. The same principle applies to dentistry and practice ownership. Whether it's mastering a new procedure, improving key metrics, or tackling a long-delayed challenge, having a clear goal with a deadline creates focus, accountability, and momentum. The goal itself matters, but the discipline it builds is what creates lasting growth.

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    5 分
  • 905. Are You the Practice Bottleneck?
    2026/08/05

    As a dentist, your time is your most valuable asset. In this episode, Dr. Killeen explores why so many practice owners spend too much of their day on tasks that could be handled by someone else, creating unnecessary bottlenecks that limit growth and increase stress. Learn why working at the top of your license is essential for both your practice and your quality of life. Dr. Killeen shares how effective delegation, team training, and trust can free you to focus on the work only you can do, while empowering your team to perform at their highest level.

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    6 分
  • 904. The Goldmine Already in Your Practice
    2026/08/04

    Finding new patients is important, but what if some of your best opportunities are already sitting in your practice management software? In this episode, Dr. Killeen explains why inactive patients are one of the most overlooked growth opportunities and how reconnecting with people who already know and trust your practice can deliver a better return than constantly chasing new leads. He shares a simple system for identifying patients who have fallen off the schedule and reaching out with a genuine message that makes them feel welcomed back. Small efforts to reactivate existing relationships can strengthen patient care, fill the schedule, and help your practice grow without increasing your marketing budget.

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    4 分
  • 903. The Best Part Happens Around the Edges
    2026/08/03

    This episode explores a simple lesson inspired by grilling steaks. While most people focus on the center cut, the best bites are often found around the edges. Dr. Killeen explains how the same idea applies to dental conferences, CE events, and study clubs, where the most valuable insights often come from conversations outside the lecture hall. He also shares why the Dental CEO Bootcamp in Lincoln, NE was intentionally designed to create those meaningful connections in a small group setting. Whether you're attending an event this year or considering one in the future, you'll learn why the relationships you build can have just as much impact as the education you receive.

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    4 分
  • 902. Same-Day Treatment is the Easiest Growth Opportunity
    2026/07/31

    Today, Dr. Killeen explains why one of the biggest opportunities for practice growth is often sitting right in the chair. When patients are already in the office and ready for treatment, offering same-day care can eliminate extra trips, reduce delays, and make it easier for patients to say yes. He also shares how creating a schedule with built-in flexibility allows your team to capture these moments without adding stress. Small operational changes can improve patient care, increase production, and help your practice grow without spending another dollar on marketing.

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    5 分
  • 901. Making the Money Conversation Easier
    2026/07/30

    Talking about treatment costs doesn't have to be uncomfortable. In this episode, Dr. Killeen explains why the financial conversation is one of the most important moments in the patient journey and how the way your team presents fees can make the difference between a patient moving forward or walking away. Learn how confidence, empathy, and clear payment options can help patients feel comfortable saying yes to the care they need. A smooth handoff from the operatory to the front desk doesn't just improve case acceptance, it builds trust and creates a better experience for everyone involved.

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    7 分