Send a text

We welcome Dr Giles Morrison, a former NHS doctor turned clinical UX strategist, to unpack why healthcare needs a distinct approach to design and how better products can make care safer, kinder and fairer. We explore burnout, equity, AI’s limits and the craft of behaviour change that sticks.

• Coining clinical UX as a distinct discipline focused on clinicians and patients
• Why generalist UX transfers but requires deep healthcare learning
• Frontline medicine pressures, burnout and human factors
• Push and pull from practice to design and strategy
• The role of HCI training, mentorship and shared language
• Health inequality, policy and the moral duty of inclusive design
• AI strengths in synthesis and risks of bias and overconfidence
• Cultural nuance, informed consent and the danger of half‑knowledge
• Behaviour change beyond notifications, designing humane nudges
• Joy, self‑care and sustaining impact beyond the ward
• Where to find Giles and how to connect

Find me on LinkedIn: search for Dr Giles Morrison. You know it’s me because there’s a stethoscope emoji at the start of my name. I’m happy to offer my support and help with you on your journey in this career. Whether you’re new to UX as a clinician trying to get into digital health, please do reach out.

Support the show

DHABA

Brewed slowly. served warmly. crafted with care

Send us a text

What if design could move at the speed of AI without losing its soul? We sit down with two veteran leaders, Martin and Jose, to explore how teams can stay relevant when the pendulum swings from hype to hard results. From early usability labs to enterprise-scale delivery, they unpack how human-centred practice earns trust when it aligns with strategy, operations, and measurable business outcomes.

The conversation hits the big levers.

We dig into AI fluency as a new material of production and how Agentic workflows turn a design brief into a working, branded prototype in an hour—connected to code and ready for stakeholder review. That speed matters if it creates space to think ahead, so we draw a sharp line between continuous improvement and bigger bets that demand deeper qualification. Ethics isn’t a slide at the end; it’s part of the operating model. We talk outcomes-based regulation in Europe, human responsibility for agents, and why “move fast” must come with transparent decisions, harm awareness, and consequence management.

We also get practical about enablement. Jose breaks down design ops as a context-driven function: securing compliant tools, fixing onboarding and engagement, standing up QBRs that show impact, and making portfolio health visible.

Martin challenges leaders to spread core design skills beyond the team—journey thinking, customer exposure, and light research—so capability survives market cycles. Together they argue for blending product and design ops around discovery and delivery, and for investing in apprenticeships and entry-level growth so the next generation builds judgment, not just outputs.

If you’re a design, product, or engineering leader navigating AI, regulation, and quarterly pressure, this conversation offers a clear path: experiment with new materials, protect human values, and use the time saved by automation to design the future, not just ship the next ticket. Enjoy the episode, then subscribe, share with a peer, and drop us a note with your biggest leadership challenge—we’ll tackle it next.

Support the show

DHABA

Brewed slowly. served warmly. crafted with care

Send us a text

What if the most valuable creative tool you own isn’t a camera, a canvas, or a deck, but your ability to tune into the right beat at the right moment? Adam Jennings joins us to map a life spent chasing story—across theatre catwalks, design studios, and coaching rooms—and to share how empathy and self-belief can turn messy, human work into steady leadership.

We dig into his theatre origins at the Oxford Playhouse, where he learned the whole stack: marketing calls that go nowhere, programming complexity, and the heat of a follow spot trained on Cinderella’s slipper. That precision, he says, is not about perfectionism; it’s about serving emotion with care. From there, Adam unpacks the habits that keep creatives resilient: tiny resets that stop spirals, a quiet practice of telling yourself “I love you,” and the humility to accept praise without deflection. His philosophy is simple and demanding—help people grow, then step back so they can keep going.

We also push into artificial intelligence with clear eyes. Adam insists on the full phrase—artificial intelligence—because words shape thinking. He argues much of what dazzles us is imitation, not mind, and warns about agents emailing agents while hallucinations compound. Yet he holds a hopeful line: if we offload drudgery, humans can focus on climate, equity, and care. That future needs leaders who create space for slower conversations, kinder cultures, and better bets.

Adam’s new seven-part video series, Signals, tackles the shifts already here—AI, budgets, hiring—and turns them into practical conversation starters. His globally charting podcast, Awaiting Approval, dives into the human side of creative leadership with voices from Apple, Paramount, Microsoft, Visa, and more. If you’re navigating creative teams, change, or your own confidence, you’ll leave with insight you can use tomorrow: make people bigger than their problems, and let love—not fear—set the tempo.

If this resonated, follow the show, share it with a friend, and leave a review. Your support helps more curious listeners find conversations that move the work forward.

Support the show

DHABA

Brewed slowly. served warmly. crafted with care