We're back with another Credit Union Special, and are honored to have of The Dietrich Kuhlmann, President and CEO of Navy Federal Credit Union back on as our guest!

It was truly an honor to sit down with him again at Money20/20 USA, and to pick the brain of the man leading the #1 credit union in the United States.

From groundbreaking technological advancements to unwavering commitment to members, Dietrich shares insights into Navy Federal’s unique approach to leadership, innovation, and trust-building. Discover how this 92-year-old institution continues to thrive, adapt, and inspire in a rapidly evolving financial landscape.

Don’t miss this exclusive conversation with the leader of an organization that serves over 15 million members and stands as a beacon of purpose-driven growth.

Key Takeaways:

• How focusing on people and trust drives success at Navy Federal.
• Insights into Navy Federal’s transition to real-time banking and augmented intelligence.
• The importance of purpose-driven values in maintaining loyalty and growth.
• How upskilling and reskilling employees ensures organizational resilience and professional development.

Navy Federal Credit Union

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