Karen Holliday, a former Chief Operating Officer shares her extensive experience in operational excellence and the print and mail industry. Karen discusses the importance of people in Operations, her journey overcoming barriers as a woman in a male-dominated field, and her passion for mentoring and empowering others, especially women. She emphasizes the significance of authenticity in leadership and the need to build trust and culture within organizations. The conversation highlights key messages for effective leadership and the value of connection capital.

Karen Holliday is a transformational leader, faith-based business consultant, and inspirational speaker whose mission is to help others rise above adversity with courage, authenticity, and strategy.

Chapters

00:00 Introduction and Background

02:44 Operational Excellence in Print and Mail Industry

04:57 The Importance of People in Operations

07:24 Connection Capital and Its Impact

10:17 Overcoming Barriers and Mentorship

12:42 Empowering Women in Leadership

15:17 Authenticity in Leadership

17:58 Navigating Challenges as a Woman Leader

20:25 Building Trust and Culture in Organizations

23:04 Key Messages for Women in Leadership

Contact Karen

linkedin.com/in/karen-holliday

https://nyakconsulting.com/

See her TED talk here

https://youtu.be/MPQhdgt-dZw?si=rKKe7L7DpuvYTOoe

Contact Josephine

www.josephinepalermo.com.au