Have you ever had a colleague that kept using the IM system just to write, "hi"?

What do they want? Why can't they just be more clear? Why are they so annoying and should they be thrown into the sun?

In this episode of the Conflict Skills Podcast, Simon Goode tackles a common yet surprisingly irritating workplace communication issue: colleagues who send instant messages that simply say "hi"—and nothing else. Drawing from a Reddit case study and its lively comment section, Simon Goode explores why this behavior can be so frustrating, especially on asynchronous platforms like email or chat, where quick and purposeful exchanges are expected.

TIMESTAMPS:

00:00 Extreme Workplace Conflict Case Study

05:46 "Navigating Communication and Conflict"

08:19 Open Communication and Understanding

10:16 Boundaries and Clear Communication Tips

14:57 Clear Communication and Choices

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Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com

In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute resolution and mediation. Their conversation covers Simon Goode's unconventional journey into the field, practical insights into mediation processes, and the challenges of handling conflict in both professional and personal contexts. Together, they explore the transferability of conflict skills, ethical dilemmas, and creative ways mediation can be adapted to better serve diverse clients.

Timestamps:

00:00 "Conflict Skills Podcast: Special Guest"

08:51 Understanding Behavior and Perception

13:43 "Managing Emotions and Self-Regulation"

16:45 Managing Emotions and Responses

26:30 Managing Conflict in Mediation

29:09 Balanced Mediation Process Explained

32:49 Navigating Power Imbalance Mediation

42:02 Conflict Resolution Strategies Overview

45:17 Negotiation Strategies at Work

49:03 "Assertiveness in Mediation Explained"

57:02 Improving Client Scheduling Challenges

01:01:23 The Power of Respectful Listening

01:09:01 "Podcast Thanks and Feedback Request"

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com

In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing, using statements instead of questions, finding ways to relax, writing to process conflict, and embracing a mindset of curiosity and openness. He explains each tip with relatable examples from both personal life and professional mediation, highlighting their immediate benefits and long-term impact on relationships. The episode encourages listeners to experiment with these techniques and reflect on what works best for them in challenging situations.

Timestamps:

00:00 "Calming Conflict Through Breathing"

06:42 Navigating Conflict Through Respect

08:05 Coaching Questions vs. Listening Statements

14:07 Mediation Concerns and Communication Strategies

16:10 Effective Mediator Safety Assessments

20:22 "Reset After Conflict"

24:30 Processing Emotions Through Movement

27:15 "Clarity Through Conflict Reflection"

30:03 "Navigating Communication Patterns"

32:30 "Writing to Resolve Conflict"

38:16 Conflict: Complexity Over Simplification

41:42 Navigating Uncertainty and Fog

43:16 Podcast Feedback & Suggestions Welcome

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com