Welcome back to the Forge Contractor Alliance Podcast. Josh Eisworth from Ridgeline Roofing and Kenton from Kenton Friesen Contracting. Two contractors in the trenches every day, on the tools, in the books, working with crews, customers, and everything that comes with running a business. This podcast is just an extension of that, real conversations about what we’re actually dealing with.

In this episode, we get into communication, what it looks like inside a growing company, where it starts to break down, and how different teams handle it in completely different ways. From switching platforms and trying to integrate crews, to realizing not everyone communicates the same or even wants to, there’s a lot here that we’re actively working through.

We talk about repetition as a leader, setting clear expectations, and the balance between over communicating and not saying enough. There is also a big focus on conflict, when to avoid it, when to lean into it, and how to handle it without letting emotion take over. Because the reality is, most issues in business do not come from bad intent, they come from miscommunication.

We also touch on team dynamics, public versus private communication, and how the wrong message in the wrong setting can create bigger problems than it should. Plus a bit of real life context, spring in Northern BC, unpredictable weather, and how that chaos mirrors running a business this time of year. Like always, this is not theory. It is what we are dealing with right now, figuring it out as we go.

Original theme music composed and performed by Ben Smith

Produced by Seth Steward Productions

Co produced by Kalen Wookey

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