What if most of your “sales problems” aren’t actually sales problems at all?

In this episode of Coffee with Coleman, I sit down with industry veteran Robbie Michaels to break down what’s really happening inside the home—and why so many reps struggle to close deals even when the numbers make perfect sense.

We dive deep into the hidden breakdowns that kill deals, from weak cost analysis conversations to the real reason customers fail to “see value.” Robbie shares hard-earned insights from years in the in-home water space, revealing how belief, clarity, and execution—not just technique—separate top closers from everyone else.

You’ll learn:

• Where deals actually fall apart during the sales process (and how to fix it fast)
• Why customers hesitate—even when the math proves your solution works
• The difference between explaining value and making someone believe it
• How top reps create powerful “aha moments” during the demo that drive decisions
• The biggest mistakes reps make that quietly destroy trust and momentum

We also break down the core concept of Anyway Dollars™—why it’s one of the most powerful tools in modern in-home sales when used correctly, and where reps tend to overcomplicate it. If you’ve ever struggled to get a customer to fully buy into the concept, this conversation will change the way you approach it.

On top of that, we tackle real-world objections and pressure situations:

• What customers really mean when they say “I need to think about it”
• How to handle objections without sounding pushy or defensive
• What to do when one decision-maker is in and the other isn’t

Finally, we get into what actually moves the needle inside a sales organization—what changes immediately improve close rates, and the one standard elite sales professionals refuse to compromise on.

This episode is a must-listen for anyone serious about mastering in-home sales, closing more deals, and building authority through Anyway Dollars™.

If you’re ready to simplify your message, strengthen your delivery, and turn more conversations into closed deals—this one’s for you.

I've been in the sales business for a years...

It's all I know 🤷‍♂️

I kind of like the "thrill of the kill" and getting prospects to say YES

If you are PROSPECTING, use this Highway Conversation Concept to close more deals.

It works 👊

This episode is jam packed with value for Real Estate Agents 🚀

There is NO doubt that Dylan comes from a mindset of abundance and there is a reason he operates a team of 50+ Agents

From the USMC to real estate on the Big Island, Dylan has mastered the art of marketing.

Here are a few things we discussed;

Rip Off & Duplicate - there are many that have come before all of us that have shown you exactly how to do it. 🤔

Why Video Really WORKS 🎥

How to build processes and systems that do the heavy lifting your business 📈

Why it's super important to disconnect from the emotion and why the greatest winners in history all have a short memory 🤯

From UN-RECRUITABLE to eXp and building his LONG TERM Exit Strategy 🤑

#coffeewithcoleman #buybigisland