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We’ve been taught that good listeners don’t interrupt—but what if the right kind of interrupting is exactly what great leaders do?

Have you ever walked away from a conversation thinking, “That should’ve gone better”?

You said the words.

They said the words.

But something still missed the mark.

Here’s the truth: It’s not what you said. It’s what you didn’t hear.

In this episode, I sit down with listening expert Christine Miles, who challenges what you think it means to truly listen. Are you listening to reply—or listening to understand?

We unpack:

• Why most people retain only 17–25% of what’s said (yep, you read that right)
• How to shift from half-hearing to fully leading
• And the underrated art of interrupting to understand—not interrupting to tell
  
  
• Christine shares powerful tools you can use right away:
  🔦 The Flashlight Technique
  🧭 Compass Questions
  🛤️ The Listening Path

If you want to lead better conversations, build stronger trust, and stop missing what matters—start here.

🎧 This episode is your next move https://bit.ly/3RBkWxr

The Whole Educator is now booking —keynotes, PD, and our Human Centered Academy are all designed to turn resistance into real progress. Check out the options at https://bit.ly/WholeEdPrograms and let’s make next year the one where things finally shift.

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Rolling out a new curriculum?

Brace yourself—resistance, frustration, and missteps are inevitable… unless you do it right. Join Sean Lindsey and me as we break down what it really takes to get teachers, students, and families on board—without wasted effort or top-down mandates that fall flat.

We’re talking about:

• The most common mistake leaders make when choosing a curriculum – Teachers and students aren’t just checkboxes in your curriculum rollout. Use a rubric based on their actual needs, not just the shiniest new program.
• How to turn teachers into champions (not skeptics) – Training, time, and real support matter. Mass rollouts of a new curriculum to teachers without these? Recipe for disaster.
• The secret to getting parents on your side before they push back – If parents don’t understand the “why,” they’ll resist the “what.” Learn how to engage them from the start.
• Why school leaders must do more than cheerlead – Leaders who don’t get the curriculum can’t lead it. We’ll talk about how to remove barriers and create real instructional shifts.

Don’t gamble with your rollout. Learn how to make it stick.

Free Resources:

[FREE] Catalyst Mindsets Quiz **HERE**!

[FREE DOWNLOAD] Levels of Resistance

[FREE RESOURCE] Podcast Playlists (Episodes that focus on Resistance to Change)

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The Ladder of Conscious Competence

• Four stages: Conscious/Unconscious Competence & Incompetence.
• This can explain why there’s a lack of knowledge transfer at your school
• Why having unconscious competence makes skills hard to teach.

The Peter Principle in Education

• People are promoted beyond their skillset (shifting from teaching children to teaching adults).
• Success in one role doesn’t guarantee success in another.
• Effective leadership requires a balance of three key skill sets: technical, conceptual, and human

Coaching Missteps to Avoid

• Avoid coaching people to mimic your personality or style (Focus on enhancing the coachee’s unique strengths.)
• Avoid sharing personal success stories excessively ("When I was a teacher, I...").
• Ignoring the critical need for developing adult-learning skills.

🔗Take this quiz to help you understand which Catalyst Mindsets need support in those you coach or lead!

Check out The Resistance Remedy!

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