Coaching Online Program Transformations | Dr. Andrea Marcinkus & Dr. Aaron Wijeratne (S2 E03)
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概要
In this episode of Coaching in Higher Education, Dr. Andrea Marcinkus and Dr. Aaron Wijeratne of Boundless Learning join host Dr. Tim Jansa to explore how data-informed strategy and thoughtful coaching can drive successful online program transformation in colleges and universities. Drawing on their own journeys from faculty and academic leadership into the private sector, they unpack how to use market, learner, and performance data without losing sight of institutional mission or the human beings behind the numbers. They discuss practical ways to work with skeptical faculty, address identity and confidence concerns, and design coaching engagements that genuinely build capacity rather than impose one-size-fits-all solutions. The conversation highlights the power of student success coaching, the unique challenges of online learning environments, and the critical role professional coaches can play in helping higher ed leaders, faculty, and staff navigate AI, workload pressures, and large-scale change—making this a must-listen for coaches working in or with higher education.