Coaching Middle Managers in Higher Education | Dr. Kim Burns (S2 E04)
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Coaching Middle Managers in Higher Education | Dr. Kim Burns (S2 E04)
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概要
In this episode of Coaching in Higher Education, host Dr. Tim Jansa interviews Dr. Kim Burns—coach, consultant, former long-time community college dean, and contributor to Transformative Coaching for Faculty and Staff in Higher Education—about the distinctive realities of coaching middle managers in colleges and universities. Together, they unpack why deans, directors, and coordinators function as the “glue” of their institutions, carrying heavy emotional labor as they navigate the tensions of managing up and down, and how coaching can help them shift from overwhelmed people pleasers to confident boundary setters. Drawing on her extensive experience in community colleges, Dr. Burns explores what external coaches need to know about institutional culture, the often-misaligned espoused versus lived values, and the practical implications of democratizing coaching beyond the executive suite. She also shares a values-based coaching framework and concrete strategies coaches can use to support clients wrestling with burnout, role ambiguity, and value misalignment. This conversation offers rich, immediately applicable insights for professional coaches who work in—or want to better understand—the higher education context.