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Are you holding onto employees too long… or letting them go too quickly?

In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, when to correct, and when it’s time to cut someone loose.

Using real-world leadership insights (and a few hilarious sports analogies), they unpack how to identify whether an employee has a skill gap, behavior gap, or will gap and why getting this wrong can quietly destroy your team culture.

You’ll learn why:

• “Being nice” as a leader often creates dysfunction
• Hope is NOT a strategy when managing people
• Poor performance isn’t always the employee’s fault it might be yours
• Keeping the wrong person can push your best people out the door

Chrissy introduces a simple but powerful framework:
👉 If they can’t → coach
👉 If they can but won’t consistently → correct
👉 If they can, won’t, and don’t align → cut

The conversation also dives into:

• How unclear expectations sabotage performance
• Why leaders must take accountability before blaming employees
• The real meaning of psychological safety (and what it’s NOT)
• How favoritism and inconsistency create legal and cultural risk
• Why high performers leave when standards aren’t enforced

If you’ve ever struggled with tough personnel decisions or avoided them altogether, this episode gives you the clarity and confidence to lead with consistency, accountability, and care.

Listen now and start making better leadership decisions today.

We’ve heard it: “Nobody wants to work anymore.”

People do want to work. They just may not want to work for your company, your culture, or your leadership style.

That’s what we’ll be addressing at the COSE Big Summit on October 15 in Cleveland.

If you’re ready to stop blaming “the workforce” and start a team, join us.

Visit COSE.org for more information and tickets.

Your culture is not the poster in the lobby.

It is what your team does when you are not in the room.

That is where The Business Fix on the Road comes in.

We help leadership teams fix the people stuff with keynotes, culture consulting, and practical strategies that create clarity, accountability, and real results.

Book us for your next event, conference, or team meeting at businessfixpodcast.com.

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!