Summary

In this episode of Cleaning Processes, Jerry Bauer interviews Marcus Washington, who shares his journey in the food sanitation and safety industry. They discuss Marcus's educational background, his transition into the chemical sales industry, and the importance of training and customer relationships in the cleaning sector. The conversation also highlights the emphasis on chemical safety and the various roles Marcus has taken on throughout his career, including consulting and managing personal life with farm animals.

Takeaways

• Marcus Washington has a diverse background in food safety and sanitation.
• He transitioned from diagnostics to sales of chemicals in the cleaning industry.
• Training customers on the proper use of chemicals is crucial for success.
• Chemical safety and proper usage are increasingly emphasized in the industry.
• Marcus has to wear multiple hats in his current role, as he combines sales and service.
• Building strong relationships with clients is crucial for achieving long-term business success.
• The COVID-19 pandemic impacted education and job opportunities in unique ways.
• Marcus's experience in various roles gives him a holistic view of the industry.
• He emphasizes the importance of understanding production schedules when recommending cleaning processes.
• Personal experiences, such as managing farm animals, offer valuable insights into achieving a work-life balance.

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

Host: Jerry
Guest: Kevin Carlson, Regional Sales Consultant for RJ Cool Commercial Laundry

In this "Cleaning Processes with Jerry" episode, I had the pleasure of speaking with Kevin Carlson from RJ Cool Commercial Laundry. Kevin shared his journey in the commercial laundry industry, starting from his beginnings in Anchorage, Alaska, to his current role in Nebraska. We discussed the diverse range of industries that require commercial laundry services, from hospitality and healthcare to more unexpected sectors like food processing and fire departments.

Kevin provided insights into the longevity of commercial laundry equipment, emphasizing the importance of proper maintenance. He noted that a well-maintained commercial washer should last 15-20 years, while dryers can last 25-30 years. We also touched on the challenges and opportunities in the industry, including the growing demand for laundry services in athletic facilities and private sports academies.

Additionally, Kevin highlighted the role of RJ Cool's website in attracting leads and the importance of building relationships in the industry. He also mentioned their upcoming vendor show in Minneapolis, which promises to be an exciting event for industry professionals to see and experience the latest equipment.

For those interested in learning more or connecting with Kevin, he encouraged reaching out via email, phone, or LinkedIn. I appreciate our listeners' support and encourage you to subscribe, rate, review, and share the podcast.

Key Takeaways:

• Kevin Carlson's career path and current role at RJ Cool Commercial Laundry.
• There is a wide range of industries that require commercial laundry services.
• The expected lifespan of commercial laundry equipment with proper maintenance.
• The importance of RJ Cool's website and relationship-building in generating leads.
• Upcoming vendor show in Minneapolis for industry professionals.

To connect with Kevin, you can email his @ kcarlson@rjkool.com

His phone number is 402-512-2748

www.rjkool.com

For more information, visit Hospitality Cleaning 101. Thank you for tuning in, and stay safe!

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

In this episode of "Clean Processes," I, Jerry, delve into the topic of water softeners and their significant impact on the cleaning industry, particularly in food service and hospitality. As we observe Veterans Day, I take a moment to honor my father, a World War II veteran, and all those who have served.

The discussion is sparked by a recent LinkedIn post showcasing the effectiveness of a descaling product on a commercial dishwashing machine. While I commend the results shown in the before-and-after photos, I emphasize the importance of focusing on the end results rather than just the appearance of the equipment. It's crucial to understand that when purchasing cleaning chemicals, we are ultimately paying for the results they deliver.

I share my experiences from my time in the Midwest, where I encountered numerous challenges related to hard water. I explain how collaborating with a local water softening company not only improved the cleaning results for my customers but also fostered a stronger relationship with them. By addressing the root cause of the issues—hard water buildup—we were able to achieve better outcomes, ultimately saving customers money and enhancing their satisfaction.

Throughout the episode, I encourage listeners to shift their perspective from merely selling chemicals to providing comprehensive solutions that prioritize results. I invite anyone interested in discussing water softening or related topics to reach out and join me on the podcast.

Thank you for tuning in, and a heartfelt Happy Veterans Day to all who have served!

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com