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  • Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Kerri Wise

    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Kerri Wise
    2026/09/30
    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Kerri Wise

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Kerri Wise, Executive Vice President of Marketing at CarNow and co-founder of WOCAN. Kerri tackles the massive operational inefficiencies facing automotive retail, revealing why typical dealership website conversion sits at a staggering 1% and how fragmented lead forms drive shoppers away. She breaks down how CarNow operates as a comprehensive conversion platform, turning over 70% of chats into viable leads and achieving close rates two to three times higher than the industry average.

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    38 分
  • Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tommy Vullo

    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tommy Vullo
    2026/09/24
    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tommy Vullo

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Tommy Vullo, founder of SelectFi. Tom addresses one of the biggest friction points in the dealership: quoting payments and lender decisioning. He explains how SelectFi moves complex automated lending calculations to the very top of the funnel, pulling soft credit without score impact to deliver real bank quotes instantly and cut transaction times by 30 to 40 minutes.

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    18 分
  • Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tony French & Lori Berkson

    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tony French & Lori Berkson
    2026/09/17
    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tony French & Lori Berkson

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Tony French, co-founder of CarClicks, and Lori Berkson, VP of CarClicks. Tony breaks down how CarClicks operates its own DSP to monitor daily dealership inventory feeds and serve real-time dynamic inventory ads across over 9,000 premium websites across the open internet. The team reveals groundbreaking new initiatives, including Auto AI Clicks that serve dynamic dealership inventory directly within ChatGPT query results, and Service Clicks, which targets fixed ops customers searching for maintenance to bring them straight into the service drive with complete sales attribution.



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    22 分
  • Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Robb Azaren

    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Robb Azaren
    2026/09/10
    Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Robb Azaren

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Robb Azaren, founder of RMA Data Plus. Robb dives into the persistent problem of low-quality, overpriced dealership leads and explains how RMA Data Plus leverages in-house credit bureau data and transactional records to pinpoint exact buying windows and customer equity positions. He breaks down why modern BDCs struggle with outbound calls and how providing clear scripts, accurate payment data, and around-the-clock US-based BDC support empowers dealership staff to convert conversations into sales while dramatically reducing cost-per-sale.

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    12 分
  • Car Guy Coffee Podcast Presents #5Liner feat. Joe Walsh

    Car Guy Coffee Podcast Presents #5Liner feat. Joe Walsh
    2026/09/02
    Car Guy Coffee Podcast Presents #5Liner feat. Joe Walsh

    Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.

    In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Joe Walsh, second-generation dealer and 100% owner of Freddy’s Chevy in Fredericktown, Ohio, for a “five-liner” interview. They discuss a recent Women in Automotive event and highlight the empowerment and culture shift happening in Joe’s store. Joe shares his “why” as personal growth and providing a valuable service to his family and community, and explains he stayed in automotive because it’s in his blood and, today, because of the people, his team, customers, and community.


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    33 分
  • Coffee Guy Coffee Podcast & Dealer Pay Live “The Last Step That Defines the Entire Service Experience” with Julie Douglas

    Coffee Guy Coffee Podcast & Dealer Pay Live “The Last Step That Defines the Entire Service Experience” with Julie Douglas
    2026/08/19
    Coffee Guy Coffee Podcast & Dealer Pay Live “The Last Step That Defines the Entire Service Experience” with Julie Douglas

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Julie Douglas from DealerPay to discuss why the “last step” of the dealership experience checkout and payment can define the entire customer perception. They explain the psychological impact of the money exchange, the importance of speed, security, transparency, and accurate tracking, and how delays or missing payments can unravel an otherwise great service or sales experience and damage trust. Julie shares that more large dealer groups are now reevaluating long-standing bank payment arrangements, noting that more transactions now happen outside the dealership than before COVID, making convenient payment options critical.



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    25 分
  • Coffee Guy Coffee Podcast presents Coffee & CarClicks feat. Lori Berkson

    Coffee Guy Coffee Podcast presents Coffee & CarClicks feat. Lori Berkson
    2026/08/12
    Coffee Guy Coffee Podcast presents Coffee & CarClicks feat. Lori Berkson

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Lori Berkson for a live Coffee and Car Clicks episode in Austin during the Women in Automotive event. They discuss the packed keynote, breakout sessions, and networking, then shift to what excites Laurie about CarClicks, including the up coming launch of ServiceClicks and the rollout of Auto AI Clicks after beta testing with dealers nationwide. Laurie explains how CarClicks supports conquest inventory marketing by syndicating to three billion devices every 15 minutes, leveraging its owned DSP and marketplace through AutoSales.com, and providing strong reporting for dealer decision-making.



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    17 分
  • Coffee Guy Coffee Podcast & Dealer Pay Live “Mid-Year Reset” with Julie Douglas

    Coffee Guy Coffee Podcast & Dealer Pay Live “Mid-Year Reset” with Julie Douglas
    2026/08/05
    Coffee Guy Coffee Podcast & Dealer Pay Live “Mid-Year Reset” with Julie Douglas

    Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

    In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Julie Douglas on location in Siesta Key to talk about the mid-year reset for dealerships. Julie explains how DealerPay consolidates dealership payments and point-of-sale to improve reconciliation, customer checkout, and profitability, sharing that it saved her two hours a day. The conversation focuses on evaluating vendor relationships as trusted partnerships, reducing operational friction, and challenging providers to keep innovating. They discuss using AI primarily for automation and auditing, emphasizing that AI is only as good as correct data and responsible application.



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    28 分