『CRM Day Talks - Insurance (English)』のカバーアート

CRM Day Talks - Insurance (English)

CRM Day Talks - Insurance (English)

著者: CRM Day
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Welcome to CRM Day Talks – Insurance, the podcast where CRM, Customer Experience, and AI meet the world of insurance. Join us as we explore how technology is transforming client relationships, boosting retention, and driving growth for insurance agencies across the U.S. and beyond.

© 2025 CRM Day Talks - Insurance (English)
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  • Ep 11 - AI in Customer Service: Virtual Assistants for Open Enrollment 2026
    2025/07/31

    In the midst of the high volume of Open Enrollment 2026, Artificial Intelligence, through chatbots and voice virtual assistants, becomes an indispensable ally for insurance agents. This technical guide explores how AI can optimize lead triage, automate scheduling, and provide 24/7 support, both via chat and phone. Discover how this technology, integrated with your CRM, frees up your time for more complex sales and ensures efficient service, transforming the client experience and your agency's productivity.

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    7 分
  • EP 10 - Webinars: Connect with Clients and Prospects in Open Enrollment 2026
    2025/07/30

    In the midst of the uncertainties of Open Enrollment 2026, webinars and online workshops become the ideal tool for insurance agents to connect with clients and prospects at scale. This technical guide explores how to use these digital events to educate the public about Obamacare (ACA) changes, build authority, generate qualified leads, and optimize your time. Discover how automation via CRM can manage everything from registration to follow-up, ensuring an efficient strategy for a more productive OE 2026.

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    6 分
  • Ep 05 - Carrier Exits in OE 2026 – Turning Crisis into Opportunity
    2025/07/24

    In the 2026 Open Enrollment, major carriers like Aetna/CVS Health, Health Alliance, and Quartz will exit the ACA market in several states, impacting millions of clients. In this episode, we break down the reasons behind these exits and share key strategies for insurance agents. Learn how to use a CRM to identify affected clients, proactively communicate changes, plan smooth transitions to new plans, and turn this challenge into an opportunity to build loyalty and grow your book of business.

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    6 分
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