Leaders reveal a widening gap between adopting new capabilities and building firms that can use them effectively.

Accounting Voices
With Rob Brown

A firm buys powerful technology, announces ambitious growth plans, and asks an already stretched team to deliver more. The tools change. The way the business operates barely moves.

Accounting Voices explores the strain inside that scenario. Drawing on reflections from 48 firm leaders, consultants, media professionals, technology experts, and other industry voices, it examines what their observations reveal about accounting’s direction.

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Nontechnical teams can use AI-built scripts to automate repetitive work, reclaim valuable time, and turn an accounting firm’s operational problem into a marketable product.

It's Not Just the Numbers
With Penny Breslin and Damien Greathead
For CPA Trendlines

Most accounting firms talk about AI automation in the future tense. They're waiting for the right tool, the right vendor, or the right moment to start using it seriously.

Trent Yesberg didn't wait. As director of Regional Business Services in Townsville, Australia, he started asking Claude and ChatGPT to write scripts that run his firm's internal workflows directly, with no ongoing subscription or per-task cost attached.

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What began as a way to save his own team a few hours a week turned into Twine Biller, a tool now used by other firms to fix one of accounting's quietest profit leaks: subscription rebilling that slips through the cracks month after month.

His approach cuts against a common assumption, that AI automation in a firm has to mean either building an entire internal platform from scratch or renting one from a big software vendor. There is a middle path, and Yesberg has been living in it for the better part of a year.

Building an accounting tool with AI is only the beginning of making it useful, secure, and sustainable.

Innovation Insights
With Donny Shimamoto and Byron Patrick
Center for Accounting Transformation

An accountant builds a dashboard that pulls information from several systems. A proposal generator turns service selections into a polished PDF. A homemade utility eliminates a tedious step in the monthly close.

Then comes the question that changes everything: How do I let my team use it?

In this episode of Innovation Insights, Donny Shimamoto and Byron Patrick explore the distance between a promising personal tool and software an accounting team can depend on.

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AI makes building easier, they say, but sharing, securing, supporting, and maintaining what you build requires a different level of preparation.

For accountants eager to experiment with AI agents and “vibe coding” — using natural-language instructions to have AI generate code — the conversation offers both encouragement and a reality check.