Buyer Truth: What Retailers Want from Challenger Brands | Chris Otto (ex buyer)
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What do retailers actually want from challenger brands — and what gets you ignored instantly?
In this episode of Makin Mighty: The Challenger Sessions, Simon Greenwood-Haigh speaks with Chris Otto, who spent nearly 20 years at Co-op in buying roles and leading buying teams across frozen, impulse and grocery.
We get into:
- what “challenger” really means from a retailer perspective
- why challenger brands matter to retailers (innovation, energy, relevance, younger shoppers)
- what gets a buyer’s attention vs the red flags that get you filed away
- how busy buyers really are (new supplier volume + existing supplier workload)
- what successful challengers do operationally and commercially once listed
- how to think beyond the first 6–12 weeks and build incrementally over time
If you’re pitching retail — or trying to stay listed — this is essential listening.
Link:
www.makinmighty.com
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And if you’ve got a question you’re wrestling with right now (brand, growth, retail, positioning) email it in. We’re collecting real questions from founders and we’ll use those to shape future episodes.
Thanks for listening. See you next time
makinmighty@gmail.com