Building a Firm You Believe in | Craig Mastantuono
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Building a Firm You Believe in | Craig Mastantuono
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概要
Craig Mastantuono didn't leave public defense just to be his own boss. He left because he had a vision for what a great law firm could actually look like.
Today, his firm is less a practice and more a culture. It’s built around a philosophy that truly defending someone is setting them up for success both in the courtroom and out. Craig walks us through how his team uses the ACE questionnaire to uncover clients’ stories, why holistic client services are a necessary backbone to defense, and how he helps his clients flourish beyond the requirements of the court.
Whether you're thinking about starting your own firm, have your own already, or want to learn how to improve client services in any practice, this episode is for you.
CHAPTERS:
00:00 Introduction
01:15 Welcome & Guest Background
29:05 Why start your own firm?
39:35 Why are client services so important?
48:19 What is the ACE Questionnaire?
1:07:03 Motivations & Why Defense
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