In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to growing multiple successful brands, including Freddy's Frozen Custard and Steakburgers. Celebrating Mokas 20-year anniversary, Jason discusses the development and franchising of Mokas, his focus on quality and community involvement, and the core values driving the brand's success. He also shares insights on local store marketing, guest loyalty, and support systems provided to prospective franchisees. Tune in for an inspiring story of passion, discipline, and dedication in the restaurant industry.

00:00 Mokas Coffee & Eatery

00:14 Introduction and Guest Introduction

02:05 Jason's Journey: From Coffee Lover to Entrepreneur

03:02 The Birth and Growth of Mokas Coffee and Eatery

04:01 Navigating Challenges and Expanding During the Pandemic

05:21 Mokas' Unique Brand and Customer Experience

06:59 Commitment to Quality and Community

10:39 Franchising and Future Plans

18:13 The Story Behind the Name 'Mokas'

22:29 Franchisee Success Stories

23:14 The Importance of Transparency

23:41 Challenges in the Restaurant Industry

24:26 Expanding to New Markets

29:13 Local Store Marketing Strategies

32:06 Franchise Application Process

34:06 Discovery Day Experience

37:17 Master Franchise Opportunities

40:57 Connecting with Jason Ingram Manson