What does it take to earn a patient's trust while navigating today's complex healthcare system?

In this episode of the NY Professional Spotlight Podcast, host Roman Kirzhner welcomes board-certified orthopedic surgeon Dr. Rowland Mayor for a conversation about leadership, communication, and innovation in orthopedic medicine.

With more than 30 years of experience specializing in sports medicine, Dr. Mayor explains why listening to patients is one of the most important parts of providing quality care. He discusses how personalized treatment plans, built on trust and clear communication, help patients make informed decisions about their health.

The conversation also explores the challenges physicians face working within today's healthcare system, including insurance barriers and the difficulty of bringing new medical technologies to patients. Dr. Mayor shares his excitement about an implantable shock absorber designed to help active patients with early knee osteoarthritis delay or avoid knee replacement surgery.

Roman and Dr. Mayor also discuss leadership in the operating room, the responsibility surgeons carry every day, and the importance of continuing to make a positive impact even after retirement.

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