Ever feel like your workplace culture looks fine on paper… but something still feels off?

In this episode of Work Besties Who Podcast, we’re joined by Ivonne Furneaux (corporate insider turned culture consultant) to talk about the hidden divides she calls “ghost gaps”—the invisible imbalances that impact who gets information, who gets a voice, and who gets seen.

Ivonne shares practical ways to narrow these gaps at the organizational, manager, and individual level—plus her actionable Four I Framework:
Inform • Involve • Inspire • Invest

We also get real about how culture shifts during layoffs, why middle management has an outsized influence on the day-to-day employee experience, and how “work besties” help people stay connected, resilient, and authentic at work.

Key takeaways

• What “ghost gaps” are (and why every workplace has them)
• The information gap between frontline and corporate teams
• The power gap and how to gather input without “everyone in the room”
• The visibility gap that many women experience—and how to close it faster
• How leaders can protect culture during layoffs with transparency and investment
• Why middle managers shape culture more than most people realize
• How levity + work friendships make work feel more human

Reflection question

What’s the biggest gap where you work right now—information, power, or visibility—and what’s one step you can take this week to narrow it?

Connect with Ivonne Furneaux

LinkedIn: (2) Ivonne Furneaux | LinkedIn

Website: Ivonne | Transform Your Workplace Today
YouTube: Ivonne Furneaux - YouTube

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This episode is for educational purposes and does not constitute legal or HR advice.

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Work Besties! Theme Song Written by Ralph Lentini @therallyband