Hello everyone, and thank you for joining me today. My name is Damir, and I’m the founder of Vendland. In this episode, I want to take you on a journey into the world of coffee points — those small, efficient stations where people grab their daily cup of energy. But more than that, I want to talk about the future of this business, because I believe we are standing at the edge of a transformation.

Now, when many people think about coffee vending, they still imagine an old machine sitting in the corner of an office, maybe with buttons that don’t work, serving coffee that doesn’t taste much like coffee at all. That’s the stereotype. But the truth is very different today. At Vendland, and across the industry, we are building something new. Modern coffee points are becoming smart, reliable, sustainable, and — most importantly — designed around the customer experience.

So let’s break this down. What does the future of coffee points look like? First, it’s about technology. Our machines are no longer dumb boxes that just pour hot liquid. They’re connected, they’re adaptive, they’re powered by real-time data. They know when supplies are low, they can send automatic alerts for maintenance, and they can even adjust their menu based on customer demand. Imagine a coffee point that learns that in your office, people drink more lattes in the morning and more espressos in the evening. That’s the kind of personalization we are bringing into vending.

Second, the future is about customer experience. And you might ask, how can a coffee point deliver experience? It doesn’t have a barista, it doesn’t have background music. But the experience is in those thirty seconds when you interact with the machine. The payment has to be smooth, the order clear, the smell inviting, the taste consistent. In less than a minute, the entire impression of your brand, your service, and your product is formed. That is why we focus on making those seconds perfect.

Third, and very important, is sustainability. We can’t talk about the future of any business without talking about the environment. Coffee points are no exception. From biodegradable cups to energy-efficient brewing systems, from responsible sourcing of beans to encouraging reusable mugs — these are not marketing gimmicks, they are the foundation of long-term success. In five years, customers won’t just want sustainability, they will expect it as a basic standard. And companies like ours must lead the way.

Another major factor is location strategy. Coffee points succeed where people move, wait, and gather. Offices, train stations, hospitals, campuses — these are the gold mines of the future. Unlike traditional cafés, a coffee point can exist in spaces too small or too busy for human staff. And because they’re modular, they can be scaled quickly. One machine in a lobby can grow into a network of hundreds across a city. That’s where the true growth lies — not in one unit, but in building connected ecosystems.

And this brings me to scalability. The beauty of coffee points is that they are borderless. A café can be a local treasure, but a coffee point can be replicated across countries with the same quality and consistency. At Vendland, we see coffee points not just as machines, but as nodes in a network. Connected, smart, and adaptable, they can cover an entire country, and then expand to a continent. That’s how we think about the next stage of our journey.

Thank you for listening today. This was only the beginning of the conversation. In future episodes, we’ll explore topics like artificial intelligence in vending, customer loyalty in micro-experiences, and how to scale coffee point businesses globally. Until then, enjoy your coffee, and remember — the future is being brewed right now.