In this episode of Breath of Fresh Air, Amanda and Sarah are joined by Micheline Hawley, Director of Sales and Customer Service at Frontier Dental. From real-talk stories about bulk order blunders to a behind-the-scenes look at procurement strategies that actually save your practice money, this episode is full of fresh insights that will have every office manager rethinking their supply closet.

Micheline shares her personal journey from practicing dental hygienist to sales leadership, and explains how Frontier Dental’s unique culture, 360° online shopping experience, and customer-first approach are helping offices nationwide cut costs without cutting corners. Whether you’re new to supply ordering or a seasoned practice manager, this episode will inspire you to streamline your systems and rethink your vendor relationships.

• The difference between purchasing vs. procurement—and why it matters

• How Amanda saved $65K in one year just by price shopping

• The most common (and costly) supply ordering mistakes dental teams make

• Easy ways to delegate ordering (yes, even if you’re a control freak)

• Why standardization is your secret weapon

• How Frontier’s MyShop, 360° product views, and backorder transparency make ordering stress-free

• Tips for bulk buying without wasting space—or cash

• Why former hygienists make the best sales reps

• The unsung dental product that deserves more love

• And yes… how a grocery store job can prep you for dental success

Micheline Hawley, Director of Sales & Customer Service at Frontier Dental

From dental hygiene to leadership, Micheline brings clinical knowledge, sales savvy, and a deep understanding of what dental teams actually need when it comes to supplies and support.

Follow Frontier Dental on Instagram:

🇨🇦 @frontierdental

🇺🇸 @frontierdentalus

• Frontier’s My Shop ordering system

• Frontier’s house brand

• Product spotlight: Relief evacuation accessories

• Amanda’s favorite ordering tip: FIFO is your friend—especially if you worked at a grocery store!

Get $20 off your first Frontier Dental order of $100+

Use promo code: FDBOFA (Frontier Dental + Breath of Fresh Air)

→ Sign up and shop here

• Frontier Dental USA

• Follow Frontier Dental on Instagram

• Follow Frontier on Facebook

• Listen to more Breath of Fresh Air episodes: amandademoura.com/breathoffreshairpodcast

Supply ordering doesn’t have to be stressful—or expensive. With a smarter strategy and the right partners, you can bring clarity, savings, and (finally) some peace of mind to your practice’s backroom.

In this mid-year check-in, co-hosts Amanda DeMoura and Sarah Hamlin are catching their breath (and maybe pulling on some fuzzy socks) as they reflect on what 2025 has brought to dental practices so far—and what’s coming next. From hygienist shortages and hiring shifts to in-house marketing trends, tech fatigue, smarter supply strategies, and the power of real human connection, this episode is your summer sanity reset.

We’re talking quick wins, culture upgrades, the rise of DIY branding, why breaks actually matter (yes, really), and how dental teams can gear up for a stronger second half of the year.

Plus, we’re sharing what’s ahead for the podcast—including some standout guests you won’t want to miss.

🛒 Shoutout to our sponsor, Frontier Dental! If supply ordering has felt chaotic or overpriced, this is your sign to simplify. Visit Frontier Dental and use promo code FDBOFA at checkout to get $20 off your first order.

Need to find us us?

🔗 Links & Resources

💻 Podcast Website: amandademoura.com/breathoffreshairpodcast

📧 Contact Amanda: amanda@amandademoura.com

Instagram: instagram.com/breathofreshairdentalpodcast

In this episode of Breath of Fresh Air, Amanda and Sarah are diving into how to pick the right dental conference for you (and your practice). With so many options out there—from massive trade shows to intimate boutique events—it’s easy to feel overwhelmed or unsure where to spend your time and money.

They’re breaking down how to get the best return on your investment (both financial and energetic), sharing some of their favorite conferences, and giving honest advice about what’s worth your travel and PTO—and what’s not.

Whether you’re a solo practice manager, a dental billing company owner, or a team leader planning your next team CE trip, this episode is packed with real talk and personal stories to help you choose smarter.

• Why conferences still matter in the age of webinars and Zoom

• The difference between large national conferences and smaller boutique events

• How to choose a conference based on your goals, budget, vibe, and role

• Tips for not feeling lost or overwhelmed at a big show

• Amanda & Sarah’s personal favorite conferences (and ones still on their wish list!)

• How to turn a work trip into a mini vacation (hint: lazy rivers and butter beer included)

• How to debrief with your team and make your learning stick

• Yankee Dental Congress

• CDA – California Dental Association

• Chicago Midwinter Meeting

• Greater New York Dental Meeting

• AADOM Annual Conference

• Accelerate (by Vyne)

• Insurance Extravaganza (by Christine Taxin)

• Pediatric Dental Growth Summit – Register for the 2025 event here

Looking for a better way to order your dental supplies? Frontier Dental offers:

• 40,000+ products

• No contracts or minimums

• Always free shipping

• A team of real dental professionals

Use promo code FDBOFA at checkout for $20 off your first order
👉 Shop now at FrontierDental.com

• Amanda’s appearance on Teresa Duncan’s podcast – Listen here

Heading to a conference soon? Download GoodNotes (Amanda & Sarah-approved!) and bring your iPad + Apple Pencil to keep track of all the nuggets you’ll want to share when you get back to your team.

💬 If this episode helped you feel more confident in planning your next dental event, we’d love it if you’d leave us a review or share it with a friend. And don’t forget to connect with us over on Instagram!

🎧 Catch up on past episodes or join the conversation at
👉 amandademoura.com/breathoffreshairpodcast