Why do most people believe they’re good listeners while others feel unheard?

In this episode of Breaking the Chain, host Nathaniel Chapman speaks with Oscar Trimboli, global listening expert and author of How to Listen, about why we overestimate our listening skills and what it’s costing us at work.

Together, they explore why listening isn’t passive, how unfinished thoughts are often misunderstood, and what leaders can do to create better, more meaningful conversations.

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What does it really mean to lead from the heart?

In this episode of Breaking the Chain, hosts Terentia Browne speak with leadership coach Nakhli Khoury about self-awareness, breaking leadership patterns, and creating people-centered workplaces built on trust.

In fast-changing workplaces, leadership challenges don’t always show up as performance issues, they often surface as repeated patterns, disengagement, and a lack of trust.

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Growing a business isn't just about what you build, it's about who you build it with. In this episode, Nathaniel Chapman speaks with Abigail Wilmore about the power of fractional CPOs and why leadership matters earlier than most businesses expect.

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How well do you really understand the people you lead? Nathaniel Chapman and Charmaine Reid dive into cultural intelligence and why it’s essential for modern leaders. From communication differences to trust styles, this episode reveals simple shifts that make global teams work better together.

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A powerful conversation on emotional intelligence, self-awareness, and what it truly means to lift others as you rise. Terentia Browne sits down with Tsebo Koena to explore how emotional intelligence shapes your career, confidence, and impact.

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Can a team truly perform at its best if the culture isn’t safe? In this episode, Nathaniel Chapman and Simon Thomas dive into the balance between high performance, psychological safety, and team unity, exploring how leaders can drive results without breaking the culture that holds their teams together.

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Meetings don’t have to be time-wasters. In this episode of Breaking the Chain, Nathaniel Chapman and Terentia Browne unpack how to run effective meetings that drive alignment, creativity, and real results. Learn the three simple steps to structure your meetings better, protect focus time, and lead with purpose.

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Sometimes we focus so much on work that romantic relationships take a back seat. Gabriela Embon joins Nathaniel Chapman to explore how emotional intelligence and her Four-Pillar Blueprint can help create a relationship that feels balanced.

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