Bonus Episode: The Lost Art of Serving - Gina Kurowski
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In this episode of Proximity, Danny sits down with Gina, a seasoned marketplace leader and store manager at Starbucks, to rediscover The Lost Art of Serving. Together they explore how service—so often viewed as a task or job description—is actually a defining expression of leadership, culture, and character. Drawing from her experience in one of the most people-centric companies in the world, Gina shares how creating a culture of genuine care begins behind the counter—with leaders who listen, empower, and model humility.
The conversation delves into how serving has become countercultural in a world that celebrates status, speed, and self-promotion. Gina talks candidly about what it takes to lead with empathy, develop people through encouragement, and turn everyday transactions into meaningful moments of connection. Her perspective reminds listeners that great leadership isn’t about position or recognition, but about creating environments where people feel seen, valued, and inspired to give their best.
Danny and Gina also connect these ideas to faith—discussing how Jesus modeled servant leadership and how the same posture can reshape not only the workplace but the church and community. They explore the parallels between ministry and marketplace leadership, showing how a culture of service can spark transformation anywhere people gather.
The Lost Art of Serving calls us back to a way of living where we roll up our sleeves, look people in the eye, and choose presence over power. Whether you’re leading a team, a church, or a family, this episode will remind you that serving isn’t beneath leadership—it is leadership.
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