What if one of the biggest costs in your business doesn't appear anywhere on your P&L?

In this episode of The People Playbook, Jason Taylor sits down with Bob Borcherdt, Founder & CEO of IN2GREAT, to explore the hidden impact of unused human capacity and why most organizations are leaving performance, productivity, and profitability on the table.

Bob shares lessons from decades of leadership consulting, executive coaching, and working with elite sports organizations. Together, they discuss why clear expectations outperform motivation, how great leaders create environments where people thrive, and why one-on-one conversations may be the most underutilized tool in leadership today.

If you're a CEO, executive, manager, or aspiring leader looking to build stronger teams and unlock greater performance, this conversation is packed with practical insights you can apply immediately.

In this episode:

• The hidden cost of unused human capacity
• Why clear expectations drive performance
• Leading individuals instead of managing everyone the same way
• The power of behavioural data and mental maps
• Lessons from professional sports teams and championship cultures
• Why one-on-ones are the future of leadership development
• The difference between ideas, plans, and execution
• Leadership systems that create long-term success