Join us in this insightful episode where Eric sits down with Amol Nirgudkar, CEO of Patient Prism, to explore innovative strategies in dental marketing. Discover how integrating AI and focusing meticulously on the patient journey can transform your practice from the initial phone call to the final treatment. Learn about the evolving expectations of healthcare consumers and the necessary adaptations dental practices must undertake to meet these demands by enhancing every touchpoint in the patient journey. Amol shares his unique journey and offers valuable insights that can help any practice elevate its patient care and marketing strategies.

In this episode, Eric is joined by Shelly VanEpps from All-Star Dental Academy to explore crucial topics for dentists, covering everything from patient communication to team management. Shelly shares insights on scheduling and managing appointments effectively, emphasizing clear communication and value creation. This discussion tackles challenges like last-minute cancellations, with Eric stressing the importance of tone and empathy while maintaining professionalism. Additionally, Shelly highlights the need for dentists to identify their core values and articulate their mission and goals, providing a foundation for decision-making and goal-setting. This episode is packed with wisdom for dentists seeking to streamline operations, enhance patient satisfaction, and grow their practice.

Eric sits down with Janet Hagerman, a distinguished international speaker, author, and consultant renowned for her 30-plus years of expertise in dental hygiene management and consulting. Renowned for her ability to energize and empower teams, Janet cultivates cultures of enthusiastic support and loyalty. In this discussion, she explores essential topics such as leadership in dental practices, the significant role of practice culture, enhancing patient communication, and effective management strategies. This episode provides actionable insights for dentists and dental practice owners seeking to improve operations and patient care through strategic leadership and refined communication skills.