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Billing and tuition policies are the backbone of every successful child care program. In this engaging webinar, Monique Reynolds, VP of ECE Business Support Services, will share practical strategies for creating or strengthening systems that ensure payments are received on time, reduce stress, and keep operations running smoothly. You’ll learn how to set clear expectations from the start—or refine the approach you already have—while confidently navigating tough conversations and establishing policies that protect revenue and foster positive family relationships.

By the end of this interactive session, you’ll have actionable tools to strengthen your financial foundation, streamline processes, and gain peace of mind. Whether your goal is to eliminate late payments, update your current practices, or build trust with families, the strategies shared in this session will equip you with the knowledge and confidence to make your billing policies work for you.

Learning Objectives

After attending this session, you will be able to:

• Develop tuition policies that set clear expectations and minimize payment issues.

• Apply strategies to collect fees on time with less stress and conflict.

• Handle financial conversations with parents confidently and professionally.

• Establish systems that support long-term financial stability and smooth operations.

• Strengthen family relationships through transparent, consistent practices.