Summary

In this episode of the Put Them On A Glass Podcast, host James, also known as Ghost Set Killah, engages with Daniel and Natalie from Supreme Auto Glass. They discuss their experiences at Auto Glass Week, the importance of bilingual opportunities in the industry, and the dynamics of working as a couple in a competitive field. Daniel shares his passion for auto glass installation, emphasizing the significance of quality service and the grit required to succeed. The conversation also touches on the challenges of staying competitive in a changing market, the importance of understanding the 'why' behind their work, and their future aspirations within the auto glass community.

Takeaways

Daniel and Natalie are passionate about their work in auto glass.

Bilingual opportunities are essential for reaching a wider audience.

Quality service is a key differentiator in the auto glass industry.

The couple emphasizes the importance of loyalty in business relationships.

Daniel aims to become the Auto Glass Safety Council President one day.

They have not spent money on advertising, relying on referrals instead.

The auto glass community is supportive and tight-knit.

Understanding the technical aspects of auto glass is crucial for technicians.

Daily operations can involve multiple installations and calibrations.

They are focused on future training and certifications to enhance their skills

Sound bites

"There's always room for improvement."

"The Auto Glass community has each other's back."

"It's all about being loyal."

Chapters

00:00 Introduction to the Guests

01:02 Experiences at Auto Glass Week

03:54 Bilingual Demonstrations and Podcasting

06:59 The Importance of Language in the Industry

09:55 Working as a Couple in the Business

11:47 Passion for Auto Glass Installation

14:50 The Satisfaction of Solving Problems

17:48 The Grit of the Hispanic Community

20:52 The Importance of Skill and Knowledge

23:49 Conclusion and Future Aspirations

24:46 Understanding Calibration and Customer Education

27:51 The Power of Quality Over Price

30:43 Daily Operations and Efficiency in Auto Glass

33:43 The Importance of Community and Networking

40:34 Future Aspirations and Industry Contributions