This episode features Sheryl Daija, founder and CEO of Bridge, a global trade organization transforming how marketing, media, and technology industries approach inclusion. Sheryl's journey began in apartheid-era South Africa, profoundly shaping her lifelong commitment to equality. She leads Bridge in turning inclusion from a buzzword into a strategic business driver, creating IMAX (Inclusive Marketing Advantage Index) - the first operating system enabling executives to measure inclusion maturity across their business to unlock trust, relevance, and competitive advantage.

Key Takeaways:

• From Moral to Business Imperative
• Building WITH Culture, Not FOR Culture
• Operationalizing Inclusion
• Inclusion as Competitive Advantage
• Everyone's Responsibility
• AI and Systemic Bias

Chapters:

• 00:00:00 - Introduction to Sheryl Daija
• 00:05:30 - From Apartheid to Activism
• 00:12:15 - The Business Case for Inclusion
• 00:18:45 - Uncomfortable Stretch and Real Progress
• 00:24:30 - Introducing IMAX Framework
• 00:32:10 - Building WITH Culture vs FOR Culture
• 00:41:20 - The Unpaid DEI Labor Problem
• 00:48:55 - What Keeps Leaders from Acting
• 00:56:40 - The Walmart Juneteenth Ice Cream Moment
• 01:04:15 - AI's Inclusion Crisis
• 01:10:30 - Hope and Action Moving Forward

Comparative Analysis:

What Works: Integrated Inclusion

• Embedding inclusion in product development from the start
• Measuring inclusion as a brand metric with clear KPIs
• Building diverse teams that represent communities you serve
• Tying inclusion efforts directly to business outcomes
• Applying the same rigor to inclusion as other business practices
• Making inclusion everyone's responsibility across all roles

What Doesn't Work: Performative Inclusion

• Surface-level diversity initiatives without structural change
• Focusing only on hiring percentages and diverse slates
• Treating inclusion as separate from core business strategy
• Relying on good intentions without behavioral change
• Asking underrepresented employees to lead DEI as unpaid labor
• Going silent on values during challenging political moments

Guest Info:

Sheryl Daija Founder & CEO of Bridge - Former Chief Strategy Officer at Mobile Marketing Association. Sheryl grew up in apartheid-era South Africa and is now based in San Diego, leading the transformation of how marketing, media, and technology industries approach inclusion through measurable business strategies.

LinkedIn: https://www.linkedin.com/in/sheryldaija/
Website: http://www.wearebridge.com/

Quotes:

"You treasure what you measure. Inclusion needs to become a brand metric, something that is measurable and tied to business outcomes."- Sheryl Daija

"Stretching beyond your comfort zone isn’t just about leadership—it’s about building a community where growth, courage, and connection empower everyone to make real change."- Amy Vaughan

Links & Resources from This Episode

We mention a few great events and resources during the conversation. There’s a free live event in NYC on Thursday, February 12th called The System for Inclusive Growth Roadshow, with more cities coming in 2026.

Register here: https://wearebridge.com/sig-roadshow

We also talk about:

BRIDGE26: https://wearebridge.com/bridge26
Project Forward: https://wearebridge.com/project-forward

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