『Beyond The Class: From Knowledge To Action』のカバーアート

Beyond The Class: From Knowledge To Action

Beyond The Class: From Knowledge To Action

著者: Chapman Foundation for Caring Communities
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Sustaining growth, deepening connections, and driving development.


This audiocast is designed for those ready to take action. It builds on the skills you learned in Chapman Foundation classes and inspires you to apply them. Each episode provides tools for listening, building trust, and intentional leadership. You'll hear alumni success stories and gain insights from CFCC facilitators. Every episode offers clear actions, direct challenges, and actionable takeaways to drive progress, with lessons that build upon one another. Prepare for lasting growth, impact, and results.


https://www.chapmancommunities.org/

© 2026 Beyond The Class: From Knowledge To Action
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  • 017-Three Habits That Build Better Teams: Listen, Be Real, Recognize
    2026/07/21
    What if what looks like a performance problem is actually a relationship problem? In this episode of Beyond the Class, Heather McDermott, Senior Director of Learning Innovation at the Chapman Foundation, explores a growing challenge facing organizations today: declining trust, rising stress, and disengaged employees. While many leaders focus on improving results through policies, processes, or accountability measures, Heather argues that performance is often shaped by something deeper - the environment leaders create every day. Drawing on her experience in organizational culture design and leadership development, Heather reframes performance as an outcome of human experience. Rather than focusing on large-scale initiatives, Heather highlights three everyday leadership behaviors and provides examples that impact culture and results. Three Human-Centered Leadership Behaviors That Improve Performance: Listen with presence and curiosity Model thoughtful vulnerability Recognize contributions intentionally Throughout the conversation, Heather emphasizes that human-centered leadership is a deliberate choice leaders make through daily actions and interactions. These small moments accumulate over time, shaping workplace culture, employee engagement, and organizational performance. LEVEL UP OPPORTUNITY Choose one of the three leadership behaviors and focus on it intentionally this week. At the end of each day, ask yourself: Did I truly listen? Did I create space for openness? Did I meaningfully recognize someone's contribution? Small, consistent changes can significantly strengthen trust, psychological safety, and performance over time. RELATED RESOURCES BLOG: The Leadership Conditions That Shape Performance - https://chapmancommunities.org/the-leadership-conditions-that-shape-performance/ WEBSITE: Caring Workplaces – https://chapmancommunities.org/caring-workplace-program/ AUDIOCAST: 006-Rebuilding Trust: How To Be a Good Leader Even When You Mess Up – https://www.chapmancommunities.org/btc-006/ CHAPTER MARKERS 1 - 00:00 – The Leadership Challenge: Stress, trust, and disengagement 2 - 02:24 – Performance or Environment? Reframing the real problem 3 - 05:22 – Why Organizations Overlook Human-Centered Leadership 4 - 07:41 – Behavior #1: Listening with Presence and Intention 5 - 13:10 – Behavior #2: Modeling Vulnerability Without Oversharing 6 - 16:49 – A Personal Leadership Lesson on Authenticity 7 - 20:31 – Behavior #3: Recognizing Contributions Meaningfully 8 - 24:41 – Small Choices, Big Impact: Culture by Design 9 - 27:05 – Level Up Opportunity: Choose One Leadership Behavior KEY TAKEAWAYS Performance challenges are often symptoms of environmental and relational issues rather than talent or effort problems. Human-centered leadership is a strategic advantage that accelerates engagement, trust, and results. Listening, vulnerability, and recognition help people feel heard, valued, and motivated to perform at their best. Culture is shaped by the daily choices leaders make in ordinary moments. When people feel respected, understood, and trusted, stronger performance naturally follows.
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    30 分
  • 016-Closer Look: The Caring Workplace Program
    2026/06/24

    Every organization has a culture. The real question is whether it's happening by design or by default. Culture is something organizations can build, but the question for many leaders is: how?

    In this episode of Beyond the Class, Misty Janks, Organizational Psychologist and CEO, breaks down the Chapman Foundation's Caring Workplace program—what it is, why it exists, and how it helps organizations intentionally build culture that supports both people and performance. Throughout the conversation, Misty walks through the core philosophy behind the program: that culture is not defined by mission statements or values alone, but by the daily experiences leaders create for their people. She explains how the Caring Workplace program was designed to move organizations beyond developing individual leaders and instead toward building a shared, human-centered culture. This episode then breaks down how the Caring Workplace program's three-part approach is implemented and explains that the foundation is expanding its reach across industries such as healthcare, government, educational institutions, and nonprofits. And lastly, Misty discusses a case study of the Caring Workplace partnership with Capital Credit Union in Wisconsin, demonstrating the program's growth and impact on their culture metrics.

    LEARN MORE

    Caring Workplace webpage – https://chapmancommunities.org/caring-workplace-program/

    Caring Workplace PDF – https://chapmancommunities.org/wp-content/uploads/2026/06/Caring-Workplace-One-Pager.pdf

    Foundational Classes - https://chapmancommunities.org/learn-to-connect/

    CONTACT US ABOUT THE CARING WORKPLACE PROGRAM

    Caring Workplace contact form –  https://reg.learningstream.com/s_reg/reg_registration_maintenance.aspx?ek=0063-0031-066235de88684833844fa36adcb4f1ab

    CHAPTER MARKERS

    1 - 00:00 – Culture as Strategy: Care, performance, and why it matters

    2 - 02:12 – Human-Centered Culture: Definition, impact, and why it matters

    3 - 05:13 – Culture and Performance: Data, risk, and real-world impact

    4 - 11:12 – Empowering People: Building skills and shared language

    5 - 12:48 – Equipping Leaders: Aligning teams to intentionally shape culture

    6 - 15:06 – Measuring What Matters: Tracking progress and building a roadmap

    7 - 19:56 – Culture Strategies: The infrastructure that makes culture real

    8 - 24:44 – Case Study: Capital Credit Union in action + measurable results

    9 - 30:55 – Final Reflection: Culture as a daily leadership choice

    KEY TAKEAWAYS
    • Culture is not separate from performance—it is the environment where performance happens.
    • Strong cultures are built through consistent leadership behaviors, not intention alone.
    • Human-centered cultures balance care for people with accountability and results.
    • Culture identity defines the destination—culture strategies provide the road system.
    • When people thrive, organizations perform—and the impact extends beyond the workplace.
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    32 分
  • 015-How Meaningful Work Powers Performance
    2026/05/26
    Meaning isn't built with slogans. It's created through daily experiences, and it can fuel results. In this episode of Beyond the Class, Misty Janks, Organizational Psychologist and CEO of the Chapman Foundation for Caring Communities, challenges a common misconception: that meaning lives in mission statements or motivational language. Instead, she reframes meaning as something employees either experience—or don't—through everyday interactions, conversations, and leadership behaviors. Misty positions meaning not as an abstract concept, but as a practical leadership responsibility. Research shows that employees who have a deeper sense of meaning at work and connect to something larger than themselves, persist through challenges, grow in their field, and are more likely to stay with the organization. From there, she introduces a practical set of behaviors leaders can use immediately. Six Practices for Strengthening Meaning at Work Keep the human impact front and center. Name how each role connects to the larger mission. Create intentional space for reflection in one-on-one conversations. Recognize behaviors that align with values. Use purpose as a decision-making lens. Build moments of pause to reconnect to why the work matters. These practices continue to drive home the point that meaning isn't created through major initiatives but is built through small, repeated actions that reconnect people to purpose. LEVEL UP OPPORTUNITY First, answer one simple question before your next meeting: Why does this work matter today? Then say it out loud to your team. RELATED RESOURCES Continue building this capability through the resources below: Our Community Listens – https://www.chapmancommunities.org/learn-to-connect/ Our Community Serves – https://www.chapmancommunities.org/learn-to-connect/ Caring Workplaces – https://www.chapmancommunities.org/partner/ Beyond The Class – Dissecting Top Secret FBI Statements - https://www.chapmancommunities.org/pod-103/ Roundtable - Clear is Kind: Mastering the Art of Clear and Transparent Communication - https://reg.learningstream.com/reg/event_page.aspx?ek=0063-0031-ef2e1f239ab940f68ec215e34139664f Roundtable - Three Moves to Tackle Annoyance: Turning Frustration into Action – https://reg.learningstream.com/reg/event_page.aspx?ek=0063-0031-67671968a42d4da28e49205952999ee9 CHAPTER MARKERS 1 - 00:00 – Why Meaning Matters: Stats + framing the importance 2 - 02:39 – Meaning as a Lived Experience: Not a slogan, a daily reality 3 - 03:06 – When Work Becomes Transactional: Performance without connection 4 - 04:43 – Making Meaning Visible: Linking work to impact + results 5 - 06:22 – The Power of Values: Personal and leadership alignment 6 - 08:39 – The Ripple Effect Beyond Work: Impact on life and relationships 7 - 12:33 – Six Practices to Build Meaning: Practical leadership actions 8 - 18:56 – Key Takeaways + One Simple Action: "Why does this work matter today?" KEY TAKEAWAYS Meaning is not only in a message—it is a felt, daily experience. Transactional environments weaken connection, even in high-performing teams. Leaders make meaning visible through repeated behaviors and conversations. Personal values act as a compass for motivation, resilience, and alignment. Meaning strengthens engagement, retention, and organizational performance. The impact of meaningful work extends beyond the workplace into life and relationships.
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    21 分
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