In this episode of Between Two Stops, host Niki Acosta welcomes Joe DiAnna Sr. and Joseph DiAnna Jr. from Primate Pool Tools. They discuss the origins of their company, the advantages of carbon fiber poles, and the innovations in their new Gen 2 poles. The conversation also covers Joe Sr.'s journey from the restaurant industry to pool maintenance, the importance of custom branding, and the warranty and customer support they offer. The episode concludes with a discussion about the future of Primate Pool Tools and their commitment to quality and customer satisfaction.

Learn more about Primate Pool Tools at https://primatepooltools.net/

Order today and use code PRIMATEPOOLPROS for $15 off each pole or pole extension!

In this episode of Between Two Stops, host Niki Acosta dives deep with Kyle Peter, founder of Nevergreen Pools, whose remarkable journey from servicing 12 pools solo to managing a 1,300-pool empire is packed with insight. Kyle shares the gritty, honest evolution of his business—covering breakthrough growth milestones, the power of data-driven decisions, route acquisitions, and how Skimmer’s billing solution helped streamline operations.

From leapfrogging responsibilities to obsessively systematizing every part of his business, Kyle offers real talk on what it really takes to scale, including how to hire, when to invest, and why margins sometimes shrink before they grow. Plus, hear his take on the changing landscape of pool service marketing, the rise of AI, and why your reviews (and your response time) matter more than ever.

If you're building or scaling a pool service business—or just love a great entrepreneurial story—this episode is a must-listen.

In this episode of Between Two Stops, host Niki Acosta sits down with Todd Gustafson, founder of Cool Pool People, a top-tier pool service company in Frisco, Texas, managing over 1,000 pools each month. Todd shares his journey of growing a successful business from the ground up, the importance of customer care, and how fostering a strong team culture has been key to his success.

He also reveals valuable lessons—like why saying no is crucial for business focus—and how technology has transformed service efficiency and team communication. Don't miss this episode packed with insights for pool pros looking to scale their business!

In this episode of Between Two Stops, Niki Acosta of Skimmer talks to Ryan Flannery from Pool Monopoly about marketing in the pool service industry. They discuss the shift towards digital marketing, the rise of private equity in the industry, and the strategies pool companies can use to attract and retain customers. Ryan shares insights on buying vs. building routes, the importance of reviews, and setting realistic expectations for marketing investments. They also touch on website design, automation, and the evolving landscape of online advertising. Tune in for valuable advice and perspectives on navigating the modern pool service market!

In this episode of Between Two Stops Niki Acosta and Sharon Burch discuss the intricacies of managing a pool service business, focusing on the importance of setting up QuickBooks correctly for financial reporting and decision-making. Sharon shares her expertise in bridging the gap between pool service owners and accountants, emphasizing the need for accurate tracking of income and expenses. They also explore pricing strategies, the significance of preparing for business transitions, and the essential reports that every pool business should maintain for effective management.

Watch the replay of a recent webinar with Sharon Burch here.

Get online training or book a consultation with Sharon Burch here.

In this episode, we speak to Jordan and Maria Thiessen, makers of the Cyclone Filter Cleaner, an innovative product designed to make cleaning filters faster, easier, and with less mess. The best pros use the best tools, and this is one you'll definitely want on your truck!

Learn more about the Cyclone Filter Cleaner at cyclonefiltercleaner.com and use code POOLPRO to get 10% off your order!

In this episode, we chat with Sonja Sawyer of Revdup Apparel, a company that makes high-quality branded apparel for pool professionals that is lightweight, stretchy, and resistant to chemicals. Sonja discusses the importance of branding, the design process, and offers a special discount for Between Two Stops listeners.

Check out RevUp Apparel's eye-catching designs at www.revdupapparel.com and find them at an upcoming trade show!

In this episode, we chat with Derek Callow, CEO at Swimply. Swimply is a platform that helps homeowners rent out their underutilized home amenities, primarily private swimming pools. This is presenting pool professionals with a new opportunity, as safety and water quality are important considerations for hosts and guests.

Listen in to find out more about Swimply, and how you can create service offerings to address the growing need for professional pool care of privately owned pools.