Coats, a global textile manufacturer with a 270-year legacy, has consistently led the way in innovation. Its thread played a role in Edison’s first lightbulb in 1879 and was used in the Apollo 11 spacesuits that traveled to the moon.

Group CEO David Paja shares how the company achieves such high levels of workplace innovation at Coats facilities, many of which are in remote, underdeveloped areas where working conditions can be inconsistent. Operating in 55 countries, Coats has a built culture of trust, pride and care among its employees, overcoming cultural and geographic barriers. This has also driven tremendous business success.

He also reflects on the impact of lifelong friendships and mentorship, and what he would go back and tell his younger self.

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For a transcript of this episode, visit Coats’ David Paja on How to Unlock Workplace Innovation | Great Place To Work®

Ever wonder how a bicycle company became a $2 billion success story?

Mark Joslyn, VP of HR and IT at Trek, shares how listening to employees and fostering a "do the right thing" culture drives profitability.

From implementing a "personal board of directors" to earning the nickname "Ted Lasso," Mark's insights are both practical and inspiring.

Learn how Trek has risen from No. 94 in 2023 to No. 50 in 2025 on the Fortune 100 Best Companies To Work For List®!

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For a transcript of this episode, visit Trek’s Mark Joslyn on How Feedback and Surveys Transform Culture | Great Place To Work®

Wendy Rummler, chief people officer at Credit Acceptance, shares her personal journey with mental health and how it shaped her leadership approach. After experiencing anxiety and panic attacks during the pandemic, she realized the importance of openly discussing mental health in the workplace.

Her vulnerability sparked deeper conversations across the company, including a powerful moment when she shared her story with 700 sales leaders.

She discusses how Credit Acceptance embraces well-being through its “Unburying Your Dreams” initiative, inspired by Ben Nemtin, and how remote work hasn’t hindered culture. Weekly coffee chats, one-on-one meetings, and virtual roundtables emphasize care beyond work tasks.

This intentional focus on employee experience has led to improved trust scores and a dramatic rise in stock value—from $9 in 2001 to over $600.

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For a transcript of this episode, visit Credit Acceptance’s Wendy Rummler on Supporting Employee Well-Being | Great Place To Work®