Belonging, Universal Design and welcoming
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In this episode, host Mantej Singh speaks with Jane Bringolf, a long-time advocate, writer, and leader in universal design and inclusive practice, and a Churchill Fellow. They explore why universal design is not just about ramps, access standards, or compliance but about designing places, services, policies, and cultures where people are welcomed, considered, and able to belong without having to ask for special treatment. And why does a ramp not say "you belong"?
Chapters
00:00 Introduction to Belonging and Inclusion
01:25 The Journey of Universal Design
04:47 Understanding Belonging vs. Fitting In
07:03 The Role of the Center for Universal Design
09:32 Universal Design: More Than Just Accessibility
12:28 The Essence of Belonging in Universal Design
16:21 Shifts in Inclusion and Belonging
20:24 What Leaders Get Wrong About Belonging
21:51 Key Shifts for Leaders Towards Belonging
Jane’s advice for leaders and practitioners for making the #BelongingShift
Shift 1: Move from access and compliance to welcome, dignity, and belonging
Shift 2: Design for everyone, everywhere, every time
Shift 3: Replace separate policies with one universal intersectional approach
Shift 4: Go where people are. Listen and engage in everyday places
Shift 5: Share power with people as contributors, not problems to be fixed
Guest Bio
Jane Bringolf has worked in the ageing and disability sectors for more than 40 years and has a strong interest in universal design and inclusive practice. She was a founding director of Centre for Universal Design Australia which is now managed by the Melbourne Disability Institute. She writes regularly on universal design and inclusive practice and wants to see a world where designers and policy makers automatically consider the diversity of the population and create inclusive built environments, products, policies and digital services. Connect on LinkedIn: Jane Bringolf | LinkedIn
Host Bio
Mantej Singh is the Founder and Principal Consultant for Belonging Co, a social and cultural inclusion consultancy based in Sydney with a belonging lens.
Belonging Co helps leaders drive participation, trust and engagement. The consultancy delivers strategies, engagement, and programs for organisations and leaders wanting genuine impact across cultural inclusion, community participation and social cohesion.
He founded Belonging Co in 2025 to enhance the capability, confidence, and understanding of leaders and organisations regarding inclusion and community participation. Mantej has over 20 years of experience across community engagement, placemaking, and inclusion, emphasizing that belonging is foundational to thriving communities and effective institutions.
For more information on Belonging Co visit www.belongingco.com.au and www.linkedin.com/in/mantejs
Make the #Belonging Shift
Lets grow the conversation
If this episode sparked a new idea, challenge, or possibility, share it with someone who’ll benefit. Follow and subscribe to The Belonging Shift podcast, for more such conversations. Podcast link The Belonging Shift – Conversations about community, place, leadership and the future of belonging — Belonging Co