In this episode of Bar Craft Conversations, Les and Marcus dive into the heart of what truly defines a great venue: the people. From ownership and management to the bartenders behind the bar, they break down how culture, leadership, and communication shape every guest’s experience. Drawing from their own experiences working with different owners and teams, and even stepping into ownership themselves. They share real insights on what it takes to build a successful hospitality team. Plus, the duo catches up with their friend and bartender Billy to get his perspective on what makes a bartending gig worth it.

Not all bars and restaurants are created equal. In this episode of Bar Craft Conversations, Les and Marcus explore what makes a truly great establishment; the kind of spot you bring your friends when you want more than just the typical tourist experience. They pull up a seat at a local dive bar to reconnect with Connor, a bartender with plenty of insight, and storie that keep people coming back.