Scroll through any community bank's social feed. You'll find rate posts, holiday closures, "we're hiring," and the occasional stock photo with a tagline. But one thing you usually won't find is high post engagement, because there's not much to engage with. Most banks do the media part of social media well, but need to focus more on the social part.

The banks getting real traction on social don't post much about products. They post about people, community, and live events. This week, Dan and Chris talk through how to stop posting like a bank, and how to turn social media from a broadcast channel into actual conversations.

• How the social media algorithm works against you (and other banks)

• The litmus test: would a human actually stop scrolling for this?

• How to get real stories flowing from your branches back to the marketing team

• Why compliance doesn't have to kill creativity — and a free FFIEC social media compliance overview you can request

• Giveaways, content buckets, and the 15-minutes-a-day approach to real engagement

• Want the FFIEC social media compliance overview? Reach out: contact@bankmarketingshow.com

• The Bank Marketing Show: www.bankmarketingshow.com

• The Bank Marketing Minute (Newsletter): www.bankmarketingminute.com

At most community banks, marketing puts out ads and tries to pull people in the door. Lending makes calls, shakes hands at Chamber meetings, and occasionally asks marketing for a brochure. Both teams are trying to bring more business into the bank, but only coordinate infrequently.

Community banking is built on relationships, but the relationship between marketing and lending is often not given the attention it deserves. In this episode, Dan and Chris make the case that connecting these two teams gives a bank serious advantage over others still operating in silos.

• Why marketing and lending are running on parallel tracks at most banks — and what both teams are missing because of it

• Three ideas for connecting inbound and outbound marketing and sales efforts

• How marketing can make a lender's cold call a warm one

• What lenders can give marketing that no amount of research will surface on its own

• Want to talk about how your marketing can better support your lending team? Reach out: contact@bankmarketingshow.com

• The Bank Marketing Show: www.bankmarketingshow.com

• The Bank Marketing Minute (Newsletter): www.bankmarketingminute.com

Last episode, we told you to go ask AI about your bank. If you did, you probably didn't
love what you found. We gave you some actionable next steps, but we go much further
into the "Now what?" this week.

Most of the mass market AEO advice out there is written for e-commerce companies
and big local service businesses that live and die on web traffic. Community banks don't
operate that way. AI visibility is still important, but there are some things you should do
differently when your goal is trust-building and engagement, versus maximum web
traffic. Dan and Chris break it down into four concrete steps you can do on your own,
starting this week, with no budget and no developer.

In this episode:
• Four steps to improve your AI visibility, that you can do now
• Why your local competitors and digital competitors are not the same
• A technical step that nearly no community banks have done, that you can have
AI write for you
• How getting started puts you ahead of 90% of community banks
Resources:
• Google's Rich Results Test for checking your schema:
search.google.com/test/rich-results
• Want a deeper AI visibility audit? Reach out: contact@bankmarketingshow.com
• The Bank Marketing Show: www.bankmarketingshow.com
• The Bank Marketing Minute (Newsletter): www.bankmarketingminute.com
• Contact: contact@bankmarketingshow.com