In this episode, we deep-dive into a real banking fraud case involving WhatsApp impersonation, cheque misuse, and unauthorized RTGS transfers that resulted in a loss of ₹1.3 Crores from a corporate account.

A fraudster impersonated a legitimate partner of a firm and manipulated branch officials through WhatsApp calls, forged documents, urgency tactics, and false business promises. Due to procedural lapses and failure to verify customer credentials, multiple high-value transactions were processed without proper authorization.

🎧 Key learnings from this episode:

• How WhatsApp phishing scams target bank officials

• Common red flags in impersonation-based frauds

• Why oral / WhatsApp instructions are dangerous

• Importance of verifying registered mobile numbers & email IDs

• Risks of issuing cheque books without proper requisition

• How pressure, urgency, and business temptation cloud judgment

• Preventive measures every branch must follow to avoid such frauds

This episode is essential listening for bank officers, branch managers, operations staff, auditors, compliance teams, and banking exam aspirants to understand how small deviations from SOPs can lead to major frauds and accountability issues.

⚠️ Remember: Fraud doesn’t start with technology failure — it starts with process failure.

In this episode, we uncover one of India’s most terrifying and sophisticated cyber frauds — the Digital Arrest scam that shook the nation and led to a ₹7 crore financial loss for a highly respected senior citizen.

Fraudsters posing as CBI and Enforcement Directorate officials trapped the victim in a fake investigation, staged a virtual courtroom, sent forged arrest warrants, and kept him under 24/7 video surveillance, threatening arrest under serious charges. Under fear and isolation, the victim was coerced into transferring crores of rupees as “bail money”.

🎧 In this episode, you’ll learn:

• What exactly is a Digital Arrest scam

• How scammers impersonate CBI, ED, and even the Chief Justice

• Why video calls, fake courtrooms & forged documents feel real

• How isolation and fear override rational thinking

• Why even educated, successful people fall victim

• What to do if someone says “You are under investigation”

• How to report such frauds via 1930 & Cybercrime Portal

This episode is a must-listen for senior citizens, families, bankers, students, and professionals, because cybercrime today targets the mind before it targets money.

🚨 Remember: No police, CBI, ED, or court can arrest you over a video call.

In this episode, we break down Due Diligence in Banking — a critical but often underestimated process that protects banks, officers, and customers alike.

We discuss when due diligence is required, its core objectives under KYC/AML norms, and how lapses can lead to frauds, mule accounts, benami transactions, and NPAs.

The episode covers:

• Due diligence while opening deposit accounts

• Pre-sanction and post-sanction checks in lending

• Importance of CIBIL analysis beyond credit score

• Bank statement scrutiny and supplier verification

• Risks in DSA-sourced proposals

• Early Warning Signals (EWS) and post-sanction vigilance

• Real-world challenges faced by bankers and how to mitigate them

A must-listen for bank officers, credit managers, compliance teams, auditors, and IBPS/JAIIB aspirants who want to understand how quality due diligence safeguards both the institution and the individual officer.

🎧 Practical. Relevant. Ground-level banking insights.