Welcome to another insightful episode of BRM Brownbag! In Episode 38, we're honored to host Jay Benoit, a distinguished expert in Business Relationship Management (BRM). Join us as Jay shares his invaluable perspectives on fostering a truly effective and strategic Business-IT Partnership.

In this session, Jay delves into how organizations can move beyond transactional relationships to build deep, collaborative partnerships between their business units and IT departments. He'll discuss the critical elements for success, common pitfalls to avoid, and actionable strategies to ensure IT becomes a true value driver for the business.

This episode is a must-watch for Business Relationship Managers, IT leaders, business stakeholders, and anyone looking to bridge the gap between technology and business strategy. Gain practical advice and real-world insights that you can apply immediately to your own organization.

Key Discussion Points Include:

1.Understanding the evolving role of IT in driving business outcomes.
2. Strategies for building trust and credibility between business and IT.
3. Overcoming communication barriers and aligning objectives.
4. Measuring the value and impact of strong Business-IT partnerships.
5. The future of BRM and its importance in digital transformation.

Join us for Episode 37 of the Taub Solutions BRM Brown Bag Series! In this insightful session, we welcome Julie Cursi, IT Business Relationship Manager, as she shares her expertise on the application of Business Relationship Management (BRM) in Higher Education.

Discover how BRM principles are being leveraged to foster stronger relationships, drive strategic value, and enhance IT services within the unique landscape of academic institutions. Whether you're a BRM professional, work in IT in higher education, or are simply interested in the diverse applications of BRM, this episode offers valuable perspectives.

In this engaging session, Cynthia shares her real-world experiences and practical insights on how BRM principles can be effectively implemented to foster stronger business-IT alignment, enhance stakeholder engagement, and drive value creation within water utility organizations.

Discover how relationship management, demand management, and strategic partnering play a crucial role in navigating the unique challenges and opportunities within this essential industry.

Whether you're a BRM practitioner, a professional working in the utilities sector, interested in business strategy, organizational development, or simply curious about the diverse applications of BRM, this episode offers valuable takeaways. Learn about:

1.The specific challenges and opportunities for BRM in water utilities.
2. Strategies for building effective business partnerships within this sector.
3. How BRM can contribute to improved service delivery and innovation in utilities.
4. Key relationship management skills essential for success.
5. The importance of value management in the context of utility services.

Don't miss this opportunity to gain specialized knowledge and practical advice from a BRM expert working in a vital industry. Tune in to learn how BRM can make a real difference in the world of water utilities!

This episode covers several key questions related to the role of a Business Relationship Manager (BRM) and some of the key lessons learnt as a practicing BRM. Tommy Kile share his experience as a BRM with the host Suresh GP

• Overcoming Resistance and Partner Engagement: How do you deal with partners who prefer to bypass the BRM team, and how do you win over "naysayers" in an organization? (0:48)
• Handling Conflicting Priorities: As a BRM, how do you manage different stakeholders' vested interests and conflicting project priorities? (1:39)
• Measuring BRM Success: How do you measure the effectiveness and impact of a BRM's efforts, beyond traditional KPIs, especially when they are not the sole decision-makers? (1:55)
• Recovering from Failures/Challenges: How do a BRM and their team recover and build resilience after a major failure or difficult challenge? (2:31)
• Advice for New BRMs: What advice would you give to a new BRM, or your younger self, when starting in the role? (2:52)
• Future of BRM: What do you think the future holds for the BRM role, especially with advancements like AI? (3:00)

The video discusses several key questions about Business Relationship Management Framework and Structure at Akamai. Tommy Kile , BRM at Akamai shares his experience with the Host Suresh GP, MBRM. Here are the following aspects covered.

• How is Akamai's BRM organization structured, and how does it align to support the business? (1:29)
• How do you ensure that BRMs are seen as more strategic partners, rather than just order-takers or service providers? (3:41)
• How do BRMs balance short-term operational needs with long-term strategic objectives? (11:20)
• How much input or guidance did Akamai receive from the BRM Institute when rolling out their BRM program? (15:05)
• How do you secure and maintain executive sponsorship for a BRM framework, especially when many organizations struggle with this? (24:01)

Tommy Kile -

The Episode 33 is focused on an important topic on Personal Resilience in BRM Role from Sarah Fogg who is a Master BRM as well as serving on the board of the BRM Institute. We cover the following questions in the episode

• Why did you choose to speak about Personal Resilience in the BRM role?
• How would you define resilience?
• Why do BRMs need it?
• How does it fit with the other BRM mindsets?
• How do you build Personal Resilience?
• What (who) inspires you to build your own resilience?
• Do you have any stories where you've been challenged to build resilience?
• Any key take-aways?

Sarah Fogg on Linkedin: https://www.linkedin.com/in/sarahfogg1/

Suresh GP on Linkedin: https://www.linkedin.com/in/sureshgp/

This is part 1 of the Episode on how Business Relationship Management in Health Care particularly in the Middle East Region.

Mr. Mohammed Muslim is CBRM and practicing BRM in Hamad Medical Corp in Qatar and was also awarded the Top 2025 BRM status by the BRM Institute.

Mohammed Muslim on Linkedin: https://www.linkedin.com/in/mohammedmuslimpmp/

Host Suresh GP: https://www.linkedin.com/in/sureshgp/

This is part 2 of the Episode on how Business Relationship Management in Health Care particularly in the Middle East Region.

Mr. Mohammed Muslim is CBRM and practicing BRM in Hamad Medical Corp in Qatar and was also awarded the Top 2025 BRM status by the BRM Institute.

Mohammed Muslim on Linkedin: https://www.linkedin.com/in/mohammedmuslimpmp/

Host Suresh GP: https://www.linkedin.com/in/sureshgp/