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Autoworks Setting the Standard for Customer Service in 2025 | The Autoworks Podcast

Autoworks Setting the Standard for Customer Service in 2025 | The Autoworks Podcast

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John Lonas, owner of Auto Works Service and Repair in Prescott Valley, kicks off the new year with a commitment to exceptional customer service. Reflecting on past successes and challenges, he emphasizes the need for continuous improvement in the auto repair industry.

For 2025, Auto Works' main focus is to "Wow the customer and take their pain away." Recognizing that vehicle repairs are often unexpected and stressful, the team is dedicated to making the process as smooth and hassle-free as possible.

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