エピソード

  • When the membership model works with Reggie Bustinza
    2026/08/28

    The field keeps saying dues models are dead — so why does Penn State run the largest successful dues-paying alumni membership in the world? Join Ryan and Chris live with Reggie Bustinza, the new AVP for Alumni Relations and CEO of the Penn State Alumni Association, as he reflects on his first weeks leading an 820,000-strong alumni community. We'll get into why the membership model still works at Penn State, what it takes to keep it relevant for a new generation, and how an entrepreneurial mindset from smaller shops scales to one of the biggest programs in higher ed. Bring your questions for the chat. Presenting sponsors for Season 4: Protopia, AlumniQ, Richmond Associates, and Version2.AI by Givzey.

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    1 時間 6 分
  • Next level alumni engagement metrics with Caltech
    2026/08/14

    Ryan hosts a panel with three members of the Caltech advancement team — Mario Peraza (AVP, Alumni Relations & executive sponsor), Andrew Chang (Director of Advancement Analytics & the data scientist behind the model), and Mark Longo (Senior Director of Strategic Initiatives & project SME) — on how they built Caltech's next-level alumni engagement scoring model and dashboard, and how the team actually uses it every day.

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    1 時間 5 分
  • Engaging a global community of alumni with Nicole Kempton
    2026/07/31

    Ryan and Chris sit down with Nicole Kempton, Director of Alumni Engagement at Imperial College London, to reflect on her first year in the role. Nicole shares how she's turning sky-high alumni pride into real connection across a community of 270,000 in 200+ countries, what's genuinely different about advancement in the UK versus the US, and how a "science for humanity" mission and a design-thinking mindset are reshaping her team's work.

    Presenting sponsors for Season 4: Protopia, AlumniQ, Richmond Associates, and Version2.AI by Givzey.

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    1 時間 3 分
  • Designing the conditions for excellence with Shara Freeman Hoefel
    2026/06/19

    Most advancement teams spend their weeks reacting to whatever's next on the calendar. The teams that do truly great work do something harder: they step back and design the conditions that make excellence possible.

    In this episode of Alumless, Ryan and Chris sit down with Shara Freeman Hoefel — Assistant Vice Chancellor for Alumni Relations at UC San Diego — to talk about exactly that. Shara shares how "unreasonable hospitality" changes the way an alumni team connects, how she uses CASE metrics without losing the human side, and how she makes giving feel like belonging rather than a transaction. Plus: why she treats her alumni board as a cabinet rather than a rubber stamp, and how the way you gather can quietly elevate people's sense of belonging.

    Alumless is brought to you by our Season 4 presenting sponsors — Protopia, AlumnIQ, Givzey, and Richmond Associates. We're grateful for their support.

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    56 分
  • Leading through change eras with Lindsay Vahl Dean
    2026/06/05

    Every alumni organization eventually hits a season where everything seems to change at once. For Northwestern, that season is now.

    In this episode of Alumless, Ryan and Chris sit down with Lindsay Vahl Dean — Assistant Vice President for Alumni Engagement and Executive Director of the Northwestern Alumni Association — to talk about leading through it. Lindsay shares how she approaches organizational change management, integrates engagement with fundraising strategy, and builds a culture of advance planning that supports both alumni and staff. Plus: why succession planning and governance at the club level deserve more attention than they get.

    Alumless is brought to you by our Season 4 presenting sponsors — Protopia, AlumnIQ, Givzey, and Richmond Associates. We're grateful for their support.

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    55 分
  • Tradition and change at historic institutions with Carolyn Gray Kimberlin
    2026/05/27

    At institutions with centuries of history, traditions can be both a source of strength and a barrier to change. On this episode of Alumless, Ryan and Chris sit down with Carolyn Gray Kimberlin, Vice President for Alumni Relations at Dartmouth College, to explore the tension between preserving institutional identity and evolving alumni engagement for a changing community.

    Carolyn reflects on what makes Dartmouth’s alumni culture distinctive, how traditions shape the day-to-day work of engagement, and why leading at a 250-year-old institution requires a different approach to innovation and change management. The conversation explores how institutions can modernize engagement without alienating loyal alumni, and what it takes to bring skeptical stakeholders along during periods of transition.

    In the bonus segment, the discussion turns to Dartmouth’s uniquely deep culture of volunteerism, including its network of class, affinity, and regional organizations. Carolyn shares how her team thinks about scaling engagement beyond formal leadership structures and balancing digital engagement with a community rooted in in-person experiences.

    Alumless is presented by Protopia, AlumnIQ, and Givzey, and Richmond Associates.

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    1 時間 1 分
  • Rethinking advancement as an institutional strategy with Scott Rosevear
    2026/05/08

    On this week’s Alumless, Kim and Chris sit down with Scott Rosevear, Senior Vice President for University Strategy and Advancement at Bucknell University, to explore what happens when advancement is positioned as part of the institution’s strategic core, not downstream from it. The conversation centers on a simple but consequential shift: aligning engagement, philanthropy, and institutional priorities before a campaign ever goes public.

    Scott offers a candid look at what it means to operate across cabinet, trustees, and volunteer leadership while preparing for a campaign launch, and why engagement goals need to be treated with the same rigor as financial targets. Along the way, the discussion surfaces a bigger idea — that advancement isn’t just responsible for outcomes, it helps define them.

    Alumless is presented by Protopia, AlumnIQ, and Givzey, with support from Richmond Associates.

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    49 分
  • Building a modern campaign in Australia with Margo Powell
    2026/05/01

    In Australia, university philanthropy is still finding its footing, which makes it one of the most interesting places to watch what comes next.

    On this episode of Alumless World, Ryan sits down with Margo Powell, Chief Advancement Officer at La Trobe University, to talk about what it really takes to build a campaign in an environment where donor culture isn’t fully formed yet. Margo pulls back the curtain on La Trobe’s campaign, including the deliberate work behind aligning leadership, reshaping internal thinking, and building a culture of philanthropy from the ground up. Along the way, she makes a clear case that alumni are not just donors — they are connectors, advocates, and participants in a much broader exchange of value.

    The back half of the episode leans into the harder questions: how to engage alumni who don’t feel connected, how to balance digital and in-person experiences, and what a modern engagement journey actually looks like when it’s built around the individual, not the institution. By the end, you start to see where this is going — toward a model where giving is a byproduct of relevance, not the starting point.

    Alumless World is presented by Protopia, AlumnIQ, and Givzey, and Richmond Associates.

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    55 分