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  • Making CX ‘frictionless’ and personalized across government

    Making CX ‘frictionless’ and personalized across government
    2025/05/28

    Better service delivery in government means listening to customers, and incorporating that feedback into new features.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    22 分
  • How emerging tech is driving CX improvements in government

    How emerging tech is driving CX improvements in government
    2025/05/14

    Better service delivery in government means listening to customers, and incorporating that feedback into new features.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    24 分
  • GSA seeks better data on federal building utlization

    GSA seeks better data on federal building utlization
    2025/04/30
    20 分
  • GSA pilots AI tools

    GSA pilots AI tools
    2025/04/16
    24 分
  • GAO builds up its AI capabilities

    GAO builds up its AI capabilities
    2025/03/18

    The Government Accountability Office is on a mission to “democratize” data, ensuring it is leveraged as a strategic asset, while maintaining the protections. GAO’s Chief Data Officer Lindsey Saul shared these insights during Federal News Network’s AI and Data Exchange.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    20 分
  • GAO leans into AI as research tool

    GAO leans into AI as research tool
    2025/03/04

    The Government Accountability Office is adopting artificial intelligence and other emerging technology tools to increase its oversight capabilities for the audits and evaluations it conducts of federal programs. GAO’s Chief Data Officer Lindsey Saul says AI tools are helping the agency keep up with the growing volume of audit work requested by Congress.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    23 分
  • AI for mission success

    AI for mission success
    2025/02/19

    Artificial Intelligence has the power to transform how federal agencies achieve their missions with greater speed, accuracy, and efficiency. You'll hear from:

    -Allen Hill, Chief Information Officer, Federal Communications Commission

    -Col Travis Hartman, Chief Technology Officer, Army Forces Command, U.S. Army

    -James Palumbo, Deputy Command Information Officer, Naval Facilities Engineering Systems Command

    -Greg Volynsky, Cofounder & CEO, Paradome

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    24 分
  • DOGE team seeks access to other agency systems after getting Treasury data

    DOGE team seeks access to other agency systems after getting Treasury data
    2025/02/05

    The biggest conversation around government data right now is the question of who should have access to it.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    22 分