Laura Campion, Director, Revolution Learning Specialist at Pfizer, joins us to discuss how L&D is evolving in the age of AI — from microlearning and embedded performance support to the diagnostic skills that no algorithm can replace.

KEY TAKEAWAYS

00:00 Introduction.

02:04 L&D is one of the few fields where your expertise travels across every industry.

03:30 The three biggest shifts Laura is seeing in L&D right now — and why one of them may surprise you.

05:03 The AI tool Laura is currently using at Pfizer to walk learners through complex decision-making in real time.

07:08 AI will create a clear divide in the L&D field — and what separates the two sides.

08:20 The counterintuitive prediction about the future of instructor-led training.

10:04 The mentor who changed the trajectory of Laura's career and how he helped her make the leap from classroom to corporate.

13:10 The diagnostic question every L&D professional needs to ask before recommending a single solution.

15:12 Why Laura says completions are not a metric worth measuring.

18:05 Two book recommendations, one for every L&D professional and one specifically for teachers considering a transition to corporate.

19:30 What more companies should understand about hiring teachers.

If you enjoyed this conversation, please leave a 5-star review and subscribe to “Learning Leader Spotlight: Interviews with Corporate L&D Leaders,” brought to you by TrainingPros — because when you have more projects than people™, the right L&D consultant makes all the difference.

RESOURCES MENTIONED

24/7 Education Group:

https://247education.org/

devlin.ai:

https://devlin.ai

CLO Chief Learning Officer Conferences:

https://www.clomedia.com/events

“Map It” by Cathy Moore:

https://blog.cathy-moore.com/book-map-it/

“Teachers to Trainers” by Lisa Spinelli:

https://www.amazon.com/dp/1952157145

Pfizer:

https://www.pfizer.com/

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