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Is your organization’s data secretly floating around on the public web?

In this episode of The Signal Room, host Chris Hutchins dives deep into the operational layer of AI risk with cybersecurity expert Aaron Puckett, Executive Vice President at Managed Services Group.

Many corporate boards think they are protected because they signed off on an official AI policy. But as Aaron explains, a paper policy means absolutely nothing without infrastructure-level technical controls. We break down the exact mechanics of "Shadow AI", revealing how well-meaning employees are accidentally leaking sensitive company data and Protected Health Information (PHI) directly into public models like ChatGPT.

If you are a business leader, CISO, or operational executive, this episode is a critical manual on how to lock down your data before a massive security breach occurs.

Inside This Episode, You’ll Learn:

• The Anatomy of a ChatGPT Leak: What literally happens to your proprietary information the millisecond an employee pastes it into a public chatbot.
• The Illusion of Compliance: Why writing an AI policy is the easy part, but proving your security posture to SOC 2, HIPAA, or cyber insurance auditors is where companies fail.
• AI vs. AI Warfare: How threat actors use artificial intelligence to compress cyber attack timelines from hours down to milliseconds.
• The First Line of Defense: Why data hygiene, conditional access, and Multi-Factor Authentication (MFA) must be prioritized before deploying any enterprise AI tools.

Key Moments & Chapters:

• 00:00 - The multi-million dollar mistake boards make with AI risk.
• 09:07 - Policy vs. Reality: Why your corporate AI framework might be empty.
• 17:03 - Technical guardrails: Setting up real Data Loss Prevention (DLP).
• 24:55 - The Shadow AI nightmare: How employees bypass your security.
• 32:38 - MFA and Identity Posture: Your first line of cyber defense.
• 44:44 - The first question every operator must ask their IT team this week.

Connect with the Guest:

• Guest: Aaron Puckett, Executive Vice President
• Company: Managed Services Group (MSG)
• Website: msgrouponline.com
• LinkedIn: https://www.linkedin.com/in/aaronwpuckett

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About The Signal Room: The Signal Room is a podcast and communications platform exploring leadership, ethics, and innovation in healthcare and artificial intelligence. Hosted by Christopher Hutchins, Founder and CEO of Hutchins Data Strategy Consultants. Leadership, ethics, and innovation, amplified.

Website: https://www.hutchinsdatastrategy.com

LinkedIn: https://www.linkedin.com/in/chutchins-healthcare/

YouTube: https://www.youtube.com/@ChrisHutchinsAi

Book Chris to speak: https://www.chrisjhutchins.com