AI, Content Quality, and the Future of Learning Delivery with OpenSesame
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QUESTIONS ANSWERED
Why are companies more focused on outcomes instead of features?
Mehdi explains that AI dominated nearly every booth at Learning Technologies 2026, but the conversation is evolving. Instead of simply showcasing AI capabilities, organizations are now asking how AI can create measurable business impact.
Will AI make learning content less valuable or more important?
The episode explores the growing tension between content becoming ubiquitous through LLM-generated materials and the increasing importance of high-quality, contextualised learning. Organizations are becoming more interested in content tailored specifically to their culture, leadership expectations, workflows, and business environment.
Why does OpenSesame still invest heavily in human curation?
While many vendors are automating content curation with AI, OpenSesame continues to prioritise human expertise and customer support. Humans provide contextual judgement, relationship-building, and organisational understanding that AI alone cannot fully replicate.
What is the difference between selling technology and delivering solutions?
Many organizations are moving away from buying standalone technology and instead looking for partners that can solve real workforce challenges. Mehdi argues that technology without human adoption, context, and behavioural impact will not deliver meaningful outcomes.
KEY TAKEAWAYS
- AI is shifting from a marketing feature to a business impact conversation
- Contextual learning may become more valuable than generic content libraries
- The traditional “course” is losing its dominance as the default learning format
- Organizations increasingly want learning embedded directly into workflows
- Human curation and customer support remain important differentiators in an AI-driven market
00:00 – Introduction to OpenSesame
00:30 – The AI refocus happening at Learning Technologies 2026
01:42 – Why content quality matters more in the AI era
03:38 – The future of learning delivery beyond traditional courses
05:42 – How OpenSesame is approaching AI and pricing questions
08:14 – Why human curation still matters in workplace learning
09:49 – Solution vs. technology: what Organizations actually want
10:14 – Dani’s reflections on contextual learning and AI curation
RESOURCES & LINKS
- OpenSesame Official Website
- Mehdi Tounsi on LinkedIn
- RedThread Research Official Website
- RedThread Research on LinkedIn
- Dani Johnson on LinkedIn
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